Tender Title: Security Manpower Service (Version 2.0) - Healthcare; Unarmed Security Guard

Tender Reference Number: GEM/2025/B/6126055
Issuing Authority: Department of Defence, Ministry of Defence

The Department of Defence is inviting bids for the Security Manpower Service under Version 2.0 for Healthcare facilities, specifically for the provision of unarmed security guard services. This tender aims to ensure the safety and security of healthcare environments by employing trained personnel who will be responsible for the protection of patients, staff, and property within various healthcare facilities.

Scope of Work and Objectives

The scope of work includes but is not limited to:

• Providing unarmed security personnel to healthcare facilities.
• Conducting routine patrols to maintain a secure environment.
• Monitoring entrances and exits to ensure unauthorized access is prevented.
• Assisting medical staff in managing difficult situations and emergencies.
• Ensuring compliance with health and safety regulations.

Eligibility Criteria

To participate in this tender, bidders must meet the following eligibility criteria:

• Must be a registered entity with relevant licenses to operate a security service.
• Demonstrated experience in providing security services, particularly in the healthcare sector.
• Compliance with local labor laws and regulations.

Technical Requirements

Bidders are required to adhere to specified technical requirements which include:

• Provision of trained and certified security personnel.
• Availability of emergency response skills among personnel.
• Implementation of regular training programs for staff.

Financial Requirements

Successful bidders must fulfill the following financial requirements:

• Submission of financial statements for the past three years.
• Proof of capacity to sustain operations without financial distress.
• Earnest Money Deposit (EMD) as stipulated in the tender documentation.

Document Submission Details

All bids must be submitted electronically via the designated platform. Bidders should ensure that all required documents, including the EMD, are attached and in an acceptable format.

Special Provisions

This tender includes special provisions to encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups. These entities may receive consideration for fulfilling certain quotas or requirements as outlined in the tender.

Evaluation Process

The evaluation of bids will be conducted based on predefined criteria including technical compliance, financial soundness, and overall capability to deliver the required services. The evaluation process aims to provide a transparent framework for the selection of successful bidders.

Delivery Locations

Successful bidders will be required to provide services across various healthcare facilities as detailed in the tender documentation. Specific locations will be assigned based on operational needs.

Contact Information

For further inquiries, please refer to the official communication channels provided in the tender documentation.

This tender offers an essential opportunity for qualified service providers to engage in the Security Manpower Service in the healthcare sector, which is pivotal in maintaining safety standards in dynamic and challenging environments.