Tender Title: Security Manpower Service (Version 2.0) - Healthcare

Reference Number: GEM/2025/B/6157826
Issuing Authority/Department: Health and Family Welfare Department Chhattisgarh

The Health and Family Welfare Department Chhattisgarh is seeking qualified bidders for the procurement of Security Manpower Services (Version 2.0) specifically tailored for healthcare facilities. This tender aims to ensure enhanced security and safety protocols within healthcare environments, which are increasingly critical in safeguarding both patients and staff members.

Scope of Work and Objectives

The primary objective of this tender is to provide comprehensive security manpower services within various healthcare settings. The winning bidder will be responsible for deploying qualified personnel such as Security Marshals (Bouncers) and Unarmed Security Guards. This includes maintaining order, providing assistance during emergencies, and collaborating with healthcare staff to ensure an environment conducive to patient safety and care.

Eligibility Criteria

Bidders are required to meet specific eligibility criteria, including:

• Registration as a legal entity with valid operating licenses.
• Relevant past experience in providing security services, particularly in healthcare.
• Compliance with local labor laws and regulations.

Technical Requirements

The successful bidder must demonstrate the ability to meet the following technical requirements:

• Availability of trained personnel equipped with necessary certifications.
• Implementation of strict security protocols in line with healthcare regulations.
• Provision of uniforms and identification for all security personnel.

Financial Requirements

Bidders need to provide a comprehensive financial proposal outlining costs associated with personnel deployment, including labor costs, equipment, and any overhead. An Earnest Money Deposit (EMD) will also be required to demonstrate financial credibility.

Document Submission Details

All bids must be submitted through the official electronic procurement platform, following the specified format. Necessary documents include:

• Company registration certificates.
• Proof of experience in similar projects.
• Financial statements from the last two years.

Special Provisions

The tender includes specific benefits for Micro, Small, and Medium Enterprises (MSEs) and startups. Eligible businesses may receive exemptions or reduced fees associated with the bid submission process.

Evaluation Process

Bids will be evaluated based on a two-pronged approach:

1. Technical evaluation to assess the capability and suitability of the proposed security personnel and methodologies.
2. Financial evaluation focusing on cost-effectiveness and competitive pricing.

Delivery Locations

The security services will be required across multiple healthcare facilities as determined by the Health and Family Welfare Department in Chhattisgarh.

Contact Information

For further queries related to this tender, potential bidders are encouraged to reach out through the official communication channels provided on the electronic procurement platform.

This tender reflects a commitment to maintaining robust security protocols within healthcare environments, and interested parties are invited to thoroughly review the tender documentation for a comprehensive understanding of requirements and expectations.