Tender Title: Security Manpower Service
Tender Reference Number: GEM/2025/B/6166541
Issuing Authority/Department: Department of Posts, Ministry of Communications
Scope of Work and Objectives
The primary objective of this tender is to procure security manpower services for various environments, including offices, commercial institutions, and residential premises. The scope includes the provision of unarmed security personnel who will be responsible for ensuring the safety and security of designated facilities. This encompasses monitoring access points, conducting patrols, and adhering to emergency protocols as necessary.
The selected contractor will be required to demonstrate proficiency in security management and have the capacity to deploy personnel proficient in conflict resolution, customer service, and emergency response, fostering a secure and positive environment for all users of these facilities.
Eligibility Criteria
To qualify for this tender, participants must meet specific eligibility requirements which include being a legally registered entity, possessing the necessary licenses and certifications for security service provision, and fulfilling any experience requirements as stipulated in the tender documents. Participants should have a strong operational capacity and a history of successful service delivery in similar projects.
Technical Requirements
The contractor must adhere to several technical specifications, ensuring that all security personnel are adequately trained and certified. Personnel must comply with relevant local laws governing security services and must be equipped with communication devices to enhance response times during incidents. Additionally, the contractor must provide proof of ongoing training initiatives for staff to maintain high-quality service standards.
Financial Requirements
Agencies submitting proposals must demonstrate sound financial health. Participants are required to provide financial statements and proof of capability to meet payment terms outlined in this tender. An Earnest Money Deposit (EMD) may be required to accompany the bid to ensure commitment to contract terms.
Document Submission Details
Bids must be submitted electronically through the designated portal, following the prescribed formats and requirements as outlined in this tender. All required documents must be uploaded by the final submission date to ensure consideration in the bid evaluation process. Participants should confirm that their submissions are complete and adhere to formatting guidelines.
Special Provisions
Special consideration will be given to Micro, Small, and Medium Enterprises (MSEs) and startups. These entities are encouraged to participate, and provisions may exist to facilitate their inclusion in this tender process. Participants should review the criteria that qualify them for these benefits, which aim to foster growth and innovation within the sector.
Evaluation Process
The evaluation of bids will be conducted systematically, assessing both technical qualifications and financial proposals. Factors taken into account will include the quality of personnel proposed, the robustness of the operational plan, compliance with safety standards, and cost-effectiveness. Notifications of results will be communicated to all bidders following the completion of the evaluation process.
Delivery Locations
The security services will be required at multiple delivery points, including offices and institutional locations managed by the Department of Posts. Bidders must confirm their capability to service these locations effectively.
Contact Information
For further inquiries related to the submission process or requirements, tenders are encouraged to contact the Department of Posts. Ensuring clarity and understanding regarding all aspects of the tender is crucial for a successful application.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
2 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a legally registered entity, possessing necessary licenses, and demonstrating experience in providing security services. Bidders must also ensure compliance with local regulations and must have no pending legal issues relating to past contracts.
Security personnel must be adequately trained, certified, and experienced in security operations. They should possess skills in conflict resolution and emergency response, and contractors must provide evidence of ongoing training programs to ensure that the personnel meet the required quality standards.
Participants should refer to the tender documents for specific payment terms. Generally, an Earnest Money Deposit (EMD) may be required to ensure commitment to the project, the amount of which will be detailed in the bid specifications and must be submitted along with the bid.
Bids must be submitted electronically through the designated platform. It’s essential that all documents are completed and formatted correctly according to the requirements outlined in the tender documentation. Late or improperly formatted submissions may disqualify a bid.
MSEs may receive special provisions that simplify their participation in the tender process. This may include relaxation in eligibility criteria, support for capacity building, and a more favorable evaluation process aimed at fostering entrepreneurship and competition in the security services sector.
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