Department of Defence Production Tender by Yantra India Limited (GEM/2025/B/6184395)
Custom Bid for Services - COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT FOR CCTV SYSTEM INSTALLED INSID

Tender Timeline
Tender Title: Comprehensive Annual Maintenance Contract for CCTV Systems
Reference Number: GEM/2025/B/6184395
Issuing Authority
This tender is issued by the Department of Defence Production under the Ministry of Defence.
Scope of Work and Objectives
The intent of this tender is to invite bids for a Comprehensive Annual Maintenance Contract (CAMC) for the CCTV systems installed inside the factory and the OFA estate. The overarching objective is to ensure the operational efficiency and reliability of CCTV systems through consistent maintenance and timely repairs. Bidders are required to demonstrate their capability to provide comprehensive services, including regular inspections, preventative maintenance, repairs, and support.
Eligibility Criteria
To be eligible for this tender, bidders must be registered entities with the necessary qualifications. They should possess experience in managing similar maintenance contracts, as well as the capacity to comply with the technical specifications outlined in the scope of work.
Technical Requirements
Bidders must provide evidence of their ability to adhere to strict technical standards and quality assurance practices associated with CCTV systems. This includes compliance with detailed technical specifications, performance monitoring protocols, and detailed reporting mechanisms related to the maintenance activities.
Financial Requirements
Bidders must show financial stability and capability to handle a contract of this magnitude. They are required to provide bank statements and documentation informing regarding their financial history.
Document Submission Details
All submissions should adhere to the specific guidelines outlined in the tender documentation. Bidders are required to submit their proposals through the designated e-portal, ensuring all necessary documents are included to avoid disqualification.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups, offering provisions designed to facilitate their participation. This may include relaxed financial criteria and support in the submission processes to enhance inclusivity.
Evaluation Process
The evaluation of bids will be based on predetermined criteria that include technical proficiency, cost-effectiveness, and the overall capabilities demonstrated in the bid proposal. The selection committee will examine all aspects of the proposals and aim to shortlist vendors who meet the technical requirements as well as provide competitive pricing.
Delivery Locations
Services are to be delivered at specified locations within the factory premises and OFA estate as indicated in the comprehensive description of works.
Contact Information
For further inquiries regarding this tender, please refer to the Department of Defence Production. Direct contact details are not included in this document but can typically be found on the official government websites pertinent to the Ministry of Defence.
This tender reflects a vital investment in maintaining state-of-the-art surveillance systems to ensure security and operational integrity across critical locations. Bidders are encouraged to thoroughly review the requirements set forth in this documentation before submission to ensure a successful proposal process.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with relevant experience in similar maintenance contracts. Bidders must comply with technical specifications detailed in the tender and showcase their financial capacity to manage the contract effectively. Documentation proving past performance in similar endeavors will be beneficial in aligning with the eligibility criteria.
The technical specifications require compliance with industry standards for CCTV system maintenance. This includes preventive routines, performance assessments, and a reporting system to verify operational integrity. Bidders should ensure they have a clear understanding of the performance metrics required for ensuring the CCTV systems’ functionality is maintained without interruption.
The financial requirements typically involve demonstrating financial stability. Bidders may be required to provide an Earnest Money Deposit (EMD) to affirm their commitment. Furthermore, they should include documentation such as bank statements or financial records that reflect their ability to engage in a contract of this scale.
Submissions must be made through the official e-portal designated for this tender. Bidders should ensure that all required documents are included in their submissions, following the guidelines specified in the tender documentation to avoid any potential disqualification.
Yes, there are specific benefits for Micro, Small, and Medium Enterprises (MSEs) participating in this tender. The provisions may include relaxed eligibility criteria and additional support in the submission process. MSEs are encouraged to participate as part of a broader initiative to enhance market access and promote local procurement.
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