Tender Title: Custom Bid for Services - AMC for Process Shop and its Utilities and Spares Rate Contract
Reference Number: GEM/2025/B/6189085
Issuing Authority/Department: Department of Defence Production, Ministry of Defence
Scope of Work and Objectives
The objective of this tender is to secure a comprehensive Annual Maintenance Contract (AMC) for the process shop and its associated utilities and spare parts. The awarded contractor will be responsible for providing timely maintenance services to ensure optimal operational efficiency at the HAL Overhaul Division located in Bengaluru. The contract is crucial for sustaining production processes, minimizing downtime, and extending the lifecycle of equipment.
Eligibility Criteria
Eligible bidders must be registered entities complying with the necessary legal frameworks and regulations. This includes providing evidence of previous experience in similar AMC services, demonstrating the technical capability to deliver required services, and having qualified personnel on staff.
Technical Requirements
Bidders are expected to meet stringent technical requirements, including:
- Proven experience in managing maintenance contracts for industrial machinery.
- Capability to supply qualified technicians and maintenance staff.
- Availability of required tools and technologies to execute maintenance tasks efficiently.
Financial Requirements
All participating vendors must demonstrate financial stability by providing bank statements, proof of prior contracts completed, and any other relevant financial documentation. The concept of fair pricing based on market rates will also be a crucial assessment criterion.
Document Submission Details
Interested parties must ensure the submission of relevant documents through the online portal, adhering to the specified formats. It is essential to provide documentation such as financial reports, technical certifications, and detailed proposals outlining service provisions.
Special Provisions
This tender includes special provisions benefitting Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging their participation and inclusion in government contracting frameworks. Relevant policies under 'Make in India' rules will also apply.
Evaluation Process
The evaluation of submitted bids will be conducted based on criteria including qualification records, financial offers, quality assurance methodologies, and overall project feasibility. Bidders are encouraged to present clear value propositions demonstrating their service capabilities.
Delivery Locations
Services under this contract will be delivered primarily at the HAL Overhaul Division in Bengaluru. Bidders need to include consider logistics plans in their proposals.
Contact Information
For further details or clarifications, participants can refer to the official communication channels provided within the tender documentation.
The AMC for process shop services and its utilities aims at ensuring the highest standards of operational excellence while fostering opportunities for the growth of smaller enterprises within the defense production sector.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
9 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, complying with local laws and regulations, and having practical experience in executing Annual Maintenance Contracts (AMCs) for industrial operations. Additionally, bidders must demonstrate technical competence, show proof of qualified technicians available for service, and maintain a good financial standing.
Bidders are required to adhere to specific technical specifications such as the ability to deploy skilled technicians familiar with the process shop machinery and its utilities. It is essential for bidders to provide comprehensive maintenance plans that incorporate preventive measures, scheduled maintenance, and immediate response protocols for unexpected failures to ensure minimal downtime.
To submit documents for the tender, interested bidders must access the online portal designated for this purpose. All proposals must be submitted in the specified formats, ensuring completeness and clarity. Additionally, participants must ensure that all required certifications and financial documents are included to meet compliance requirements during evaluation.
Yes, bidders are required to submit an Earnest Money Deposit (EMD) as part of their proposal to demonstrate commitment. Additionally, a performance security will be needed from the successful bidder, which guarantees the execution of the contract terms and conditions as agreed upon. Payment terms will be discussed further with the winning contractor.
Micro, Small, and Medium Enterprises (MSEs) stand to gain numerous advantages by participating in this tender. They can benefit from relaxed eligibility criteria which facilitate their engagement in government contracts, along with provisions that support their growth under the ‘Make in India’ initiative. Compliance with local procurement rules also ensures a level playing field for MSEs, creating more opportunities in the defense sector.
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