Department of Defence Production Tender by Troop Comforts Limited (GEM/2025/B/6101494)
Custom Bid for Services - COMPREHENSIVE MAINTENANCE CONTRACT FOR 02 NOS ELEVATOR INSTALLED AT NEW L

Tender Timeline
Tender Title: Comprehensive Maintenance Contract for Elevators
Reference Number: GEM/2025/B/6101494
Issuing Authority/Department: Department of Defence Production, Ministry of Defence
The Comprehensive Maintenance Contract for 02 Nos Elevators is a critical tender by the Department of Defence Production under the Ministry of Defence, aiming to ensure the optimal functioning of the elevators installed at the New Ladies Shop. The scope of work includes the routine and comprehensive maintenance of the elevators, ensuring safety, compliance with quality standards, and efficient operation.
Scope of Work and Objectives
The primary objective of this contract is to maintain the functionality, safety, and reliability of the two elevators located within the New Ladies Shop premises. The selected service provider will be responsible for all aspects of elevator maintenance, including but not limited to regular inspections, emergency repairs, and parts replacement as needed. The expectations also include adherence to local regulatory requirements and manufacturer specifications.
Eligibility Criteria
To qualify for this tender, bidders must be recognized as legal entities capable of providing elevator maintenance services. Eligibility will also consider the bidder's track record in successfully completing similar contracts and their ability to meet the quality and technical specifications outlined.
Technical Requirements
Bidders must demonstrate compliance with recognized quality and safety standards relevant to elevator operations. This includes possessing all necessary certifications and licenses required to operate in this sector. The service provider must also ensure that all personnel engaged in maintenance tasks are adequately trained and qualified.
Financial Requirements
Bidders are expected to present a clear and detailed pricing proposal that addresses the full scope of the maintenance services. Additionally, financial documentation demonstrating the bidder's fiscal stability may be required as part of the evaluation process.
Document Submission Details
Interested parties must prepare and submit the required documentation in accordance with the guidelines specified in the tender announcement. Submissions should include a comprehensive proposal outlining technical and financial aspects, alongside any additional documentation that could support the bid quality.
Special Provisions
This tender may provide benefits for Micro, Small, and Medium Enterprises (MSEs) and startups, promoting their participation in government contracts. Specific clauses related to these provisions will be included in the tender documents.
Evaluation Process
Proposals will be evaluated based on technical compliance, financial competitiveness, and the bidder's reputation. The selection process aims to ensure that the contractor chosen is the most capable and suitable for meeting the defined maintenance needs.
Delivery Locations
The services will be rendered at the New Ladies Shop location, and it is essential that bidders consider potential logistical challenges related to accessibility and emergency response.
Contact Information
For further inquiries regarding the tender, please refer to the official contact details provided in the tender documentation.
In summary, the GEM/2025/B/6101494 tender aims for a robust and effective maintenance solution for the elevators, thereby ensuring safety and operational readiness at the New Ladies Shop.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
Similar Tenders
Frequently Asked Questions
The eligibility requirements include being a registered entity, capable of legally offering elevator maintenance services. Bidders are expected to possess relevant experience in handling similar maintenance contracts and demonstrate financial stability to perform the responsibilities outlined in the contract.
The technical specifications require bidders to adhere to established quality standards for elevator maintenance. This includes complying with safety regulations, possessing necessary licenses, and ensuring that maintenance personnel are trained and certified according to industry norms.
Bid submissions must include an Earnest Money Deposit (EMD), which serves to ensure the seriousness of the bid. Details regarding the amount, submission methods, and refund processes will be detailed in the official tender documentation.
Bidders can submit their proposals through the designated online portal provided in the tender announcement. Accepted formats for submission typically include digital documents such as PDFs and other specified file types to ensure smooth processing and evaluation.
Yes, the tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs). These benefits are designed to enhance participation from smaller entities and facilitate their engagement in government contracts, which may also include relaxation of certain criteria to promote inclusivity in the bidding process.
Probable Bidders
Get Tender Alerts
Get notifications for similar tenders