Department of Defence Production Tender by Garden Reach Ship Builders And Engineers Limited (grse) (GEM/2025/B/6184927)
Facility Management Services - LumpSum Based - Industrial; Housekeeping, BIANNUAL RATE CONTRACT FOR

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Tender Title: Facility Management Services at GRSE
Tender Reference Number: GEM/2025/B/6184927
Issuing Authority/Department: Department of Defence Production, Ministry of Defence
This tender invites reputable and qualified service providers to submit their bids for a biannual rate contract for facility management services at specified locations within GRSE. The objective is to ensure the effective management of housekeeping and maintenance support services required at DD-2, DD-3, and Slipway-1. The successful service provider will be tasked with maintaining cleanliness and efficiency in the said areas, with consumables needed for the housekeeping to be provided as part of the contract cost.
Scope of Work and Objectives
The scope of work includes comprehensive facility management services, specifically focusing on:
- Provision of housekeeping services which cover cleaning and maintenance of specified facilities.
- Ensuring that all areas manage a high cleanliness standard and operational efficiency.
- Consumable items are to be included in the service provider's costs, thus simplifying the procurement process for the Department of Defence Production.
Eligibility Criteria
Eligible bidders must meet several eligibility criteria:
- Registration as a legal entity with the capability to provide facility management services.
- Previous experience in managing similar contracts in industrial settings.
- Capability to provide consumables as necessary for the execution of the contract.
Technical Requirements
Bidders are advised to adhere strictly to the technical requirements that outline the specifics of service delivery:
- Demonstrated ability to mobilize manpower effectively.
- Compliance with industry standards in housekeeping and facility management.
- Technical certifications relevant to the services being offered.
Financial Requirements
Financial requirements for bid submission include:
- Evidence of financial stability and capability to complete the contract.
- Detailed breakdown of costs relative to the services being provided.
Document Submission Details
Prospective bidders should submit all required documentation through the designated online portal. It is crucial to ensure that all submissions are complete, accurate, and reflect the aforementioned criteria.
Special Provisions
This tender may offer special provisions that favor Micro, Small, and Medium Enterprises (MSEs) and start-ups. Such provisions may include relaxations in certain eligibility norms, thus encouraging participation from smaller entities.
Evaluation Process
The evaluation of received bids will be conducted meticulously, focusing on:
- Compliance with technical and financial requirements.
- Previous experience and proven track records in managing similar contracts.
- Competitive pricing and alignment with project objectives.
Delivery Locations
The contract covers maintenance support services at specific locations namely DD-2, DD-3, and Slipway-1 at GRSE. Each site requires tailored management solutions to meet operational needs effectively.
Contact Information
For queries regarding the tender, contact details are generally available through the official portals or listed notifications accompanying the tender announcement.
In summary, this tender offers an excellent opportunity for qualified service providers to engage with the Department of Defence Production in delivering vital facility management services, ensuring high standards of performance and compliance.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity that demonstrates prior experience in providing facility management services. Bidders must also showcase their capability to supply consumables as part of the service offering.
The technical specifications require that the service provider adheres to industry standards in facility management and housekeeping. This includes having qualified personnel and proven methodologies for effective service delivery.
Bidders must submit their documents through the designated online portal prescribed in the tender announcement. It is essential to ensure that all documents are submitted in accepted formats to avoid disqualification.
The Earnest Money Deposit (EMD) is a security to ensure that bidders commit seriously to the bidding process. Details on the exact amount, submission methods, and conditions for the EMD will be outlined in the tender documents.
Yes, the tender includes various benefits for Micro, Small, and Medium Enterprises (MSEs), including relaxations in eligibility criteria. Additionally, provisions may be in place that support start-ups, encouraging a diverse range of applicants.
These questions help in understanding the key aspects of the tender process and facilitate a more informed participation from potential bidders.
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