Department of Financial Services Tender by State Bank Of India (sbi) (GEM/2025/B/6182521)
Facility Management Services - LumpSum Based - Commercial; Housekeeping; Consumables to be provided

Tender Timeline
The GEM/2025/B/6182521 tender is initiated by the Department of Financial Services, under the auspices of the Ministry of Finance. This tender focuses on Facility Management Services, specifically aimed at providing comprehensive solutions including commercial housekeeping and the supply of necessary consumables.
Scope of Work and Objectives
The primary objective of this tender is to engage a competent service provider to deliver lump-sum based facility management services. This will encompass all aspects of facility management tailored to the specific needs of the Department. The scope includes, but is not limited to, routine housekeeping, maintenance, and the provision of consumables essential for smooth operational functions within the facility.
Eligibility Criteria
To qualify for participation in this tender, bidders must fulfill several eligibility requirements, which include being a registered entity within the relevant service sector. It is crucial for bidders to have prior experience in managing similar facility services and demonstrate proven capacity for delivering consistent and quality service.
Technical Requirements
All submissions must meet the outlined technical specifications. Bidders are required to provide detailed documentation regarding their service methodologies and approaches. Moreover, compliance with quality standards applicable to facility management should be clearly highlighted in the proposal.
Financial Requirements
Bidders must adhere to financial stipulations surrounding the tender, including clearly defined pricing models and any designated Earnest Money Deposit (EMD) as specified in the tender documentation. Further financial credentials may be required to ensure bidders are capable of fulfilling the contract's financial obligations.
Document Submission Details
Submissions must be formatted according to the acceptable standards and submitted before the stipulated deadline. Bidders should compile all necessary documentation, including eligibility certificates and technical proposals, ensuring clarity and completeness.
Special Provisions
The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) as well as startups. These entities may benefit from considerations extended to them under the procurement rules, aligning with government initiatives to promote local business participation.
Evaluation Process
The evaluation of bids will follow a structured process where submissions will be assessed on both qualitative and quantitative parameters. Key aspects such as the proposed service quality, financial bids, and past performance will be evaluated to determine the successful bidder.
Delivery Locations
Services under this tender are expected to be administered in designated locations as specified during the contract finalization. Familiarity with the operational environment is vital for successful service delivery.
Contact Information
For further details or inquiries, bidders may consult the relevant contacts available through the Department of Financial Services. It is advisable to reach out for clarification regarding any specific aspects of the tender to ensure compliance and completeness in submissions.
In conclusion, GEM/2025/B/6182521 presents a significant opportunity for service providers specializing in facility management services. Bidders are encouraged to prepare comprehensive proposals that align with the stipulated criteria and exhibit their capacity to deliver high-quality services effectively.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing relevant experience in providing facility management services, and demonstrating financial stability. Bidders must also show the capability to fulfill the technical specifications outlined in the tender documentation, ensuring they can meet the comprehensive needs of the facility management tasks defined within.
Bidders must adhere to the specified technical specifications that encompass service methodologies, quality standards, and compliance frameworks. Detailed documentation demonstrating prior successful projects, along with an understanding of facility management best practices, is essential for evaluation.
Payment terms will typically be structured upon the completion of milestones or monthly invoicing, contingent on satisfactory service delivery. Performance security requirements will be detailed in the tender documents and will likely involve a financial guarantee assuring contract fulfillment.
Submissions must be provided in the designated formats, fully compiled with all necessary documentation and forms specified in the tender guidelines. Bidders are advised to monitor the key timelines to ensure that their submissions meet all deadlines as listed in the tender notice to avoid disqualification.
The benefits for MSEs include potential scaling opportunities, preferential evaluation metrics, and support aligning with governmental initiatives to bolster local entrepreneurship. Additionally, special provisions may be in place that facilitate easier access to competitive bidding processes under this tender, promoting inclusivity and growth.
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