Department of Defence Production Tender by Hindustan Aeronautics Limited (hal) (GEM/2025/B/6147443)
Courier Service in KG - National; PAN India
Tender Timeline
Tender Title: Courier Service
Reference Number: GEM/2025/B/6147443
Issuing Authority/Department:
Department of Defence Production, Ministry of Defence
Scope of Work and Objectives
The objective of this tender is to procure national courier services to facilitate timely and efficient delivery of parcels across India. The successful bidder will provide comprehensive courier solutions ensuring delivery across various locations, while maintaining the highest standards of service quality. The scope of work encompasses pick-up, transportation, and delivery of documents and packages, with considerations for both regular and urgent delivery options as dictated by the needs of the Department of Defence Production.
Eligibility Criteria
To qualify for the tender, bidders must be reputable entities with a valid registration in the domain of courier services. Further eligibility criteria include demonstrating previous experience in providing national courier services, compliance with applicable laws, and possessing necessary certifications as stipulated by the Ministry of Defence. Bidders must also provide evidence of financial stability and capability to undertake large-scale operations under the stipulated timelines.
Technical Requirements
Bidders should demonstrate compliance with the following technical specifications:
- Provision of tracking systems for transparency in deliveries.
- Ability to handle sensitive and classified documents with utmost care.
- Requirements for packaging materials that ensure safe transport.
- Established protocols for timely deliveries, including provisions for urgent requests.
Financial Requirements
Bidders are required to provide a transparent pricing structure, inclusive of all costs associated with the delivery of services proposed. The pricing should reflect the nature and scale of the services provided, which will be evaluated during the selection process.
Document Submission Details
All bids must be submitted electronically via the designated online portal. Bidders should ensure that all required documents, including company profile, financial statements, and proof of required certifications, are uploaded in the accepted formats as specified in the tender guidelines.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Preference will be given to those who meet specific criteria related to MSE certification and demonstrate the potential benefits of supporting local businesses in accordance with the government's procurement policies.
Evaluation Process
Proposals will be evaluated on their technical capabilities, financial compliance, and pricing structures. The evaluation committee will assess each submission based on predetermined criteria in line with the Department of Defence Production's objectives. Feedback may be provided to bidders upon request.
Delivery Locations
The service must cover all regions across India, ensuring timely and reliable delivery to both urban and rural locations.
Contact Information
For inquiries and additional information related to this tender, please refer to the ministry's official contact channels as provided in the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for participation in this tender include being a registered entity capable of providing courier services across India. Bidders must present valid documentation proving their operational capability, including business licenses and previous experience in the same field. Compliance with regulatory standards defined by the Ministry of Defence is imperative, alongside ensuring financial stability capable of supporting the service scale requested.
Bidders must comply with specific technical specifications which include providing real-time tracking systems for shipments, protocols for safe handling of sensitive materials, and assurance of timely deliveries. Additionally, effective packaging to prevent damage during transit is crucial. Any proposal not meeting these standards may risk disqualification during the evaluation process of submissions.
The Earnest Money Deposit (EMD) is a prerequisite for bidders to display commitment and financial capability towards the execution of the project. The specific amount required will be stated in the tender instructions. Additionally, successful bidders are often required to provide performance security within a stipulated period post-contract awarding to ensure compliance with tender conditions.
Bidders must submit their proposals through the prescribed electronic tendering platform. All required documents should be in accepted formats such as PDF or Word. It’s critical to ensure that all electronic submissions are complete, as incomplete bids may lead to disqualification based on procurement policies. Detailed information on the submission process will be included in the tender documentation.
Yes, the tender outlines specific benefits for Micro, Small, and Medium Enterprises (MSEs), including preferential evaluation criteria and potential financial support options. This initiative aims to empower local businesses by creating equitable opportunities for market participation. Additionally, the tender aligns with the ‘Make in India’ policy, encouraging local content in service provisions.
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