Annual Maintenance Service - Desktops, Laptops and Peripherals

The eligibility requirements include being a registered entity with relevant experience in IT maintenance services. Bidders must submit documentation showing their capability to maintain desktops, laptops, and various peripherals, along with previous work contracts in similar areas. Certifications that validate expertise with equipment from DELL, HP, WIPRO, and COMPAQ are also necessary.

Bidders must comply with specific technical specifications as outlined in the tender. This involves having the necessary skills to perform maintenance across various devices, maintaining industry standards, and having technicians who possess the relevant certifications. Bids should explicitly address these aspects to ensure compliance with project requirements.

The submission methods entail electronic proposals via the specified procurement platform. Bidders must ensure their proposals are complete and submitted prior to the deadline. It’s essential to follow the guidelines for the required formats and ensure all documents adhere to the outlined specifications for compliance and successful evaluation.

Yes, bidders will be required to provide a performance security as part of their overall proposal. This security acts as a guarantee of performance throughout the maintenance contract, and the details of the exact amount and conditions will be specified within the tender documentation.

The tender includes specific benefits for MSEs, promoting equal participation opportunities. These may include preferential evaluation processes and relaxed eligibility criteria to encourage bids from smaller enterprises, thereby aligning with local economic development policies and recommendations for inclusive procurement practices.