Tender Title: Annual Maintenance Contract (AMC) for GC-FTIR
Reference Number: GEM/2025/B/6134398
Issuing Authority: Department of Defence Research & Development, Ministry of Defence

The Annual Maintenance Contract (AMC) for GC-FTIR as per specification HEMRL/EMR/GC-FTIR is a critical opportunity aimed at ensuring the operational efficiency and reliability of advanced scientific equipment. The scope of work centers on providing comprehensive maintenance services that encompass routine inspections, preventive maintenance, and emergency repairs to ensure seamless functionality of the GC-FTIR systems.

Scope of Work and Objectives

The successful bidder will be responsible for executing a wide range of maintenance activities, including but not limited to:

• Conducting routine maintenance and calibration of the GC-FTIR.
• Addressing any operational issues that may arise to prevent downtime.
• Providing necessary training for the staff involved in operating GC-FTIR.
• Supplying replacement parts as needed and ensuring the compliance of the equipment with relevant regulations and standards.

Eligibility Criteria

To be eligible for participation in this tender, bidders must meet the following requirements:

• Registered as a legal entity in accordance with local laws.
• Proven experience in providing maintenance services for scientific equipment, with prior experience in GC-FTIR maintenance preferred.
• Submitting relevant certifications and documents demonstrating their capability and compliance with quality standards.

Technical Requirements

Bidders must possess the necessary technical qualifications and experience, which include:

• Expertise in handling FTIR technology.
• Knowledge of not just the mechanical but also software aspects of GC-FTIR systems.
• A qualified and trained technical staff capable of performing all required maintenance tasks.

Financial Requirements

Bidders must present:

• Detailed financial proposals outlining the pricing structure.
• Evidence of financial stability, including any necessary financial statements.

Document Submission Details

Bidders are required to submit all necessary documentation, including but not limited to:

• Technical proposals.
• Financial proposals.
• Eligibility documents as set out in the tender guidelines. All submissions must be in a structured format as specified in the tender documentation.

Special Provisions

In alignment with government initiatives, provisions for Micro, Small, and Medium Enterprises (MSEs) and startups could be applicable. These entities may benefit from preferential treatment in regards to bidding rates and evaluation scores, fostering an inclusive procurement environment.

Evaluation Process

Tender submissions will undergo a rigorous evaluation process that assesses:

• Compliance with the eligibility criteria.
• Technical qualifications and past performance.
• Financial soundness and pricing structures. Contract awards will be based on the comprehensive evaluation of submitted proposals, prioritizing quality and value for money.

Delivery Locations

Services will primarily be rendered at specified locations as mentioned in the tender documents, where the GC-FTIR units are being utilized.

Contact Information

For any inquiries regarding this tender, bidders may reach out to the official contact provided in the tender documentation.

By underscoring the commitment to maintaining the highest standards in service delivery through this Annual Maintenance Contract (AMC), the Department of Defence Research & Development invites competent bidders to participate and enhance the operational excellence of GC-FTIR technology.