Department of Defence Research & Development Tender by Office Of Dg (ecs) (GEM/2025/B/6077429)

Tender Title: AMC for WDM Based Interface Unit
Tender Reference Number: GEM/2025/B/6077429
Issuing Authority/Department: Department of Defence Research & Development, Ministry of Defence

Scope of Work and Objectives

This tender invites bids for the Annual Maintenance Contract (AMC) for the Wavelength Division Multiplexing (WDM) Based Interface Unit. The primary objective is to ensure uninterrupted operation and maintenance of the WDM systems, as well as to provide prompt responses to any operational issues. This includes routine maintenance, emergency repairs, parts replacement, and alignment of equipment according to prescribed standards. It aims to enhance the efficiency of communication systems used by the Department of Defence.

Eligibility Criteria

To be eligible for this tender, bidders must fulfill specific requirements. These include mandatory registration as a legal entity capable of providing maintenance services for WDM equipment. Additionally, the bidder should have a proven track record of executing similar maintenance contracts with government organizations or defense establishments.

Technical Requirements

Bidders must adhere to the following technical requirements:

• Proficiency in handling WDM technology and associated hardware.
• Availability of skilled technicians certified in WDM systems.
• Capability to provide timely support during maintenance services.
• Access to original parts and materials as deemed necessary for repairs and servicing.

Financial Requirements

Bidders are required to present comprehensive financial details. This includes pricing for the AMC services, the structure for payment terms, and the necessary Earnest Money Deposit (EMD) as outlined under the tender conditions. Registered vendors must comply with the financial guidelines established by the Ministry of Defence.

Document Submission Details

All interested bidders must submit their proposals through the designated online portal. The submission package should include:

• Technical proposal detailing compliance with the technical specifications.
• Financial proposal with clear pricing for maintenance services.
• Necessary certificates that ensure adherence to local regulations.

Furthermore, all documents must be submitted in acceptable formats, preferably PDF or Word, to ensure consistency in evaluations.

Special Provisions

The tender includes provisions to promote participation by Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging innovation and inclusivity in the defense sector. Eligible MSEs may also receive certain benefits, such as reduced EMD requirements or priority evaluation processes.

Evaluation Process

The evaluation will be conducted rigorously based on a two-phase assessment:

1. Technical evaluation focusing on the adherence to technical specifications and experience.
2. Financial evaluation of cost proposals to establish the most economically advantageous tender.

Bids will be scored according to predefined criteria, ensuring transparent and equitable decision-making processes.

Delivery Locations

Services are expected to be delivered to various defence establishments and facilities specified by the Department of Defence Research & Development. These locations might vary, and therefore, bidders should consider logistical aspects while preparing proposals.

Contact Information

For any inquiries related to this tender, bidders are encouraged to refer to the official communication channels provided by the Department of Defence Research & Development. Contact details will be shared through official tender announcements.