Department of Empowerment of Persons with Disabilities Tender by Composite Regional Center (GEM/2025/B/6166377)
Canteen Service - Best Price on Fixed Menu Rate Model - Non-Vegetarian, Vegetarian; Breakfast, Lun
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Tender Title: Canteen Service - Best Price on Fixed Menu Rate Model
Reference Number: GEM/2025/B/6166377
Issuing Authority: Department of Empowerment of Persons with Disabilities, Ministry of Social Justice and Empowerment
The Department of Empowerment of Persons with Disabilities is inviting applications for a Canteen Service under a comprehensive Fixed Menu Rate Model. This tender aims to provide catering services for a variety of meals including Non-Vegetarian, Vegetarian, and other snacks and beverages. The contract is envisioned to supply meals specifically tailored for employees, patients, and in-house personnel located within the building premises.
Scope of Work and Objectives
The selected service provider will prepare and serve meals across different times of the day, specifically targeting Breakfast, Lunch, and Snacks. The primary objectives include delivering high-quality food services, adhering to hygiene and safety standards, and providing options that cater to the dietary needs of all individuals present on-site.
Eligibility Criteria
To participate, bidders must meet several eligibility requirements, including:
- Being a registered entity under the relevant laws.
- Demonstrating prior experience in providing similar catering services.
- Complying with safety and hygiene standards mandated by health authorities.
Technical Requirements
Bidders must showcase their ability to maintain quality standards in food preparation and storage, ensuring compliance with health regulations. They should also have a scalable kitchen infrastructure that can handle the required volume of service and adequately trained personnel.
Financial Requirements
Participants are expected to present financial documentation that conveys stability and capability to undertake the service effectively. This includes previous financial statements and proof of adequate working capital.
Document Submission Details
Bidders are required to submit their proposals online with specified document formats accepted (such as PDF, DOCX). The proposal should include all necessary documents, including their eligibility proof, financial statements, technical capabilities, and previous experience certifications.
Special Provisions
The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups, providing them with benefits that might include relaxed qualification criteria and financial incentives to promote inclusivity in government tenders.
Evaluation Process
All bids will undergo a thorough evaluation process based on predefined criteria including price, quality of meals offered, service delivery timeline, and adherence to the stipulated technical requirements. Bidders will be selected based on their overall competence and value offered.
Delivery Locations
Services are to be provided exclusively within the designated building premises as specified in the tender documents.
Contact Information
For further details, interested bidders are encouraged to reach out to the contact points available through the tender portal for specific inquiries regarding this Canteen Service tender.
The Department of Empowerment of Persons with Disabilities is committed to fostering an environment that guarantees healthy food choices while creating opportunities for local businesses to participate in its community services. By responding to this tender, organizations can not only secure new contracts but also contribute positively to workplace culture and employee satisfaction.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
2 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a legally registered entity, relevant experience in providing canteen services, and the ability to comply with health and safety guidelines. Bidders must also demonstrate their capacity to handle menu diversity, including both vegetarian and non-vegetarian options. It is essential to provide previous work references that exhibit competency in meal preparation and service for a group size similar to what is outlined in the tender.
Bidders should provide various required certificates including business registration, GST registration (if applicable), and any food safety certifications that validate their ability to conduct food services in compliance with local health regulations. These documents are critical to establish not only the legitimacy of the bidder but their adherence to quality and safety standards as stipulated in the tender.
The registration process involves registering on the e-procurement portal where the tender is published. Bidders need to create an account, complete their profile, and upload the necessary documentation including their eligibility proof, financial records, and technical specifications. Once registered, bidders can download the tender documents and submit their proposals within the specified submission window.
The payment terms are typically specified in the tender document, outlining how and when payments will be made post-service delivery. In most cases, payments might be processed after the successful completion of services, accompanied by necessary documentation proving fulfillment of service requirements laid out in the tender.
Bids will be evaluated based on a range of criteria, including pricing, technical capabilities, and compliance with safety standards. The evaluation and selection process may also involve scoring systems to rank the proposals based on submitted quality and value metrics. Notification of results will generally be sent to successful bidders through the contact details provided in their submissions.
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