Tender Title:

Canteen Service - Best Price on Fixed Menu Rate Model - Vegetarian; Snacks, Beverages

Tender Reference Number:

GEM/2025/B/6148108

Issuing Authority/Department:

Department of Posts, Ministry of Communications

Scope of Work and Objectives:

The primary objective of this tender is to engage a qualified service provider to deliver canteen services within the premises of the Department of Posts. The focus will be on a fixed menu rate model that exclusively offers vegetarian options, snacks, and beverages targeting employees, patients, and in-house personnel. The contractor is expected to maintain high standards of food quality, safety, and hygiene, ensuring a pleasant dining experience for all users. The scope includes preparation, serving, and clean-up of all canteen services, with particular emphasis on efficiency and customer satisfaction.

Eligibility Criteria:

To be eligible for this tender, bidders must be registered entities with the requisite experience in providing canteen services. Entities must demonstrate their capability through previous contracts in similar scopes, and must be compliant with local health and hygiene regulations. The eligibility of participating bidders will also take into consideration their financial stability and reputation in service delivery.

Technical Requirements:

Bidders must fulfill several technical requirements to ensure compliance with the provisions outlined in this tender. This includes the submission of quality assurance measures, adherence to food safety norms, and providing detailed menu items that remain consistent with vegetarian offerings. The potential vendor must also showcase the capability to efficiently manage food waste and disposal while adhering to sustainability practices.

Financial Requirements:

Bidders will need to provide comprehensive financial documents, including past income statements, balance sheets, and a detailed pricing model that reflects the fixed menu rate structure. The financial offer must be transparent, clearly itemizing costs related to materials, labor, and overheads associated with the canteen service.

Document Submission Details:

All required documents must be submitted through the designated online portal as specified by the issuing authority. Each submission should be complete, including required certificates and financial statements. Late or incomplete submissions will not be accepted.

Special Provisions:

The tender outlines special provisions for Micro, Small, and Medium Enterprises (MSEs), encouraging their participation by providing benefits such as relaxed criteria for experience and financial capability. Startups are also welcomed under this agreement, supporting contemporary business entities looking to establish their brand in the service industry.

Evaluation Process:

The evaluation process will be conducted by an expert committee appointed by the Department of Posts. Evaluation will be based on the criteria outlined in the tender documents, including service quality, technical expertise, financial bid, and adherence to local compliance standards. The committee reserves the right to reject proposals that do not meet the stipulated requirements.

Delivery Locations:

Services will be rendered inside the Department of Posts building premises. It is essential for bidders to be aware of the designated locations for service delivery to fully comply with the scope of work.

Contact Information:

For further inquiries related to this tender, bidders can reach out to the designated contact person within the Department of Posts. Specific contact details should be verified through the official channels listed in the tender documentation to ensure accurate correspondence.

Additional Information:

All proposed activities must align according to the local procurement rules and regulations established by the Ministry of Communications. Bidders are encouraged to innovate and propose value-added services that enhance the dining experience, whilst ensuring compliance with the required standards.