Tender Title: Canteen Service - Best Price on Fixed Menu Rate Model - Vegetarian
Tender Reference Number: GEM/2025/B/6157266
Issuing Authority/Department: Department of Higher Education, Ministry of Education

The objective of this tender is to secure comprehensive canteen services that provide a fixed menu rate model for vegetarian meals, encompassing breakfast, lunch, snacks, and beverages within the building premises. This service is intended exclusively for employees, patients, and in-house personnel. The chosen contractor will be required to deliver high-quality, hygienic, and nutritious food options efficiently and at reasonable prices to foster a conducive workplace and healthcare environment.

Scope of Work and Objectives

The selected vendor will be responsible for:

• Managing the daily operation of the canteen.
• Providing a diverse, vegetarian menu that caters to a wide array of dietary needs.
• Ensuring compliance with health and safety standards in food preparation and service.
• Facilitating an efficient service flow to accommodate varying numbers of users.
• Engaging in regular feedback sessions to enhance service quality and menu offerings.

Eligibility Criteria

To qualify for this tender, bidders must meet the following eligibility criteria:

• Be a registered entity with a valid business license.
• Proven experience in managing canteen services or similar facilities within institutional settings.
• Adequate financial capacity to handle large volume service without compromising quality.
• Adherence to the necessary health and safety regulations in food service.

Technical Requirements

Bidders must provide:

• Detailed information demonstrating previous experience in similar projects.
• Proof of compliance with health and safety regulations including food hygiene certifications.
• Capacity and resources for managing the total quantity of 250 meals daily.
• A comprehensive list of proposed menu items along with corresponding pricing.

Financial Requirements

Bidders are required to submit:

• A clear pricing structure that aligns with the fixed menu rate model.
• Documentation confirming financial stability and capacity to fulfill contractual obligations.
• Proposal for payment terms including any upfront costs, periodic billing, and discounts for bulk service.

Document Submission Details

All submissions must include:

• A technical proposal detailing service delivery plans.
• A financial proposal itemizing anticipated costs.
• Relevant certificates of compliance, experience, and business registration.
• Submissions should be made digitally through the designated e-procurement portal as specified by the issuing authority.

Special Provisions

This tender includes provisions that encourage participation by Micro, Small, and Medium Enterprises (MSEs) and startups, providing them with an opportunity to participate in government contracts. Benefits might include simplified registration processes and potential modifications in terms of financial requirements.

Evaluation Process

Bids will undergo evaluation based on:

• Adherence to bid submission requirements.
• Comprehensive examination of the technical proposal against specified criteria.
• Cost-effectiveness in terms of service delivery and pricing structure.
• Overall capability and reliability of the bidder.

Delivery Locations

The services will be executed within the premises of the Department of Higher Education and related facilities designated for employees and in-house personnel.

Contact Information

For further inquiries regarding this tender, interested parties may reach out to the Department of Higher Education via the official communication channels provided on the e-procurement portal.