Annual Maintenance Service for Desktops, Laptops, and Peripherals
Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner ( Flat Bed); canon lide a
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Tender Description
Tender Title: Annual Maintenance Service for Desktops, Laptops, and Peripherals
Reference Number: 19e272c77
Issuing Authority: Department of Expenditure, Ministry of Finance
The Annual Maintenance Service tender aims at providing comprehensive maintenance services for desktops, laptops, and various peripherals, ensuring optimal performance and functionality. This tender encompasses the maintenance of scanners such as Canon LIDE A, multifunction printers from Brother and HP, as well as uninterruptible power supplies (UPS) of varying capacities. The total quantity under this tender is 462 units of integrated devices requiring a reliable maintenance solution.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered legal entity capable of providing IT maintenance services. Bidders must have relevant experience with established brands like Canon, Brother, and HP along with financial stability as evidenced through bank statements or financial records.
Bidders must demonstrate expertise in servicing various peripherals, including scanners and multifunction printers. They must provide documentation proving their ability to manage equipment from multiple vendors, ensuring that technicians are certified and trained in the relevant technology.
Payment terms for the annual maintenance service will be outlined in the service agreement. Generally, terms may involve a fixed payment monthly or quarterly, contingent upon service performance reviews and satisfaction levels established through internal assessments.
Submissions must be made electronically through the designated management system. Accepted document formats typically include PDF and DOC files, and bidders must ensure that all documents are clearly labeled and organized to facilitate an efficient evaluation process.
MSEs are encouraged to apply, benefiting from lower eligibility criteria and possible preferential treatment during the evaluation process. Additionally, there are provisions aimed at fostering partnerships with established companies to enhance their operational capabilities and industry presence.
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