Tender Title: Comprehensive Annual Maintenance Contract for APC-UPS

Reference Number: GEM/2025/B/6117818

Issuing Authority: Department of Fertilizers, Ministry of Chemicals and Fertilizers

The Comprehensive Annual Maintenance Contract for APC-UPS focuses on the vital task of ensuring ongoing repairs, maintenance, and installation services for electrical systems and equipment within the purview of the Department of Fertilizers. This tender aims to secure a reliable service provider capable of delivering high-quality management and maintenance of APC-UPS systems, thereby enhancing operational efficiency and reliability across facilities.

Scope of Work and Objectives

The primary objective of this tender is to invite qualified bidders to submit proposals for the repair, maintenance, and installation of the APC-UPS electrical systems. The scope encompasses all activities associated with the seamless operation of these critical systems, including troubleshooting, routine maintenance, and emergency repairs. The successful bidder will play a crucial role in ensuring systems are operational 24/7.

Eligibility Criteria

Bidders must meet specific eligibility criteria to qualify for participation in the tender. This includes being a registered entity in India with a proven track record in the maintenance and servicing of UPS systems. Additionally, bidders must demonstrate financial capability, including adequate working capital to ensure the fulfillment of contractual obligations.

Technical Requirements

The tender stipulates various technical requirements, including the necessary qualifications and certifications for technicians working on APC-UPS systems. Service providers must possess experience with APC-UPS maintenance, alongside documentation of successful contract completions in similar projects.

Financial Requirements

Bidders are expected to showcase their financial stability through submitted documents, which may include balance sheets, profit and loss statements, and relevant tax clearances. Potential bidders must also provide proof of insurance coverage for operations carried out under this contract.

Document Submission Details

All required documents need to be submitted electronically in the specified format outlined in the tender. Bidders must ensure that all submissions are compliant with the procurement guidelines to avoid disqualification.

Special Provisions

The tender offers advantages for Micro, Small, and Medium Enterprises (MSEs) and Startups. These entities can benefit from relaxed eligibility norms, providing opportunities for smaller firms to compete. The tender encourages participation in line with the 'Make in India' initiative, promoting local procurement and resource utilization.

Evaluation Process

The evaluation process will consider multiple parameters, including technical qualifications, financial proposals, and delivery capabilities. An evaluation committee will review all submissions to ensure compliance with the specified requirements, ensuring transparency and fairness.

Delivery Locations

Services will be required at various sites across the jurisdiction of the Department of Fertilizers. The selected contractor will need to ensure timely responses to maintenance requests and perform scheduled inspections as part of their commitment.

Contact Information

For queries regarding this tender, bidders may reach out through official channels as provided by the Department of Fertilizers. It is recommended that all communication be conducted through the official email and phone channels listed in the procurement documentation.

In summary, the Comprehensive Annual Maintenance Contract for APC-UPS provides a structured opportunity for qualified bidders to engage in essential electrical maintenance services. With a clear emphasis on technical and financial requirements, the tender aims to fortify ongoing operations within the Department of Fertilizers, ensuring minimal downtime and high service delivery standards.