Annual Maintenance Service for Desktops, Laptops, and Peripherals

The eligibility requirements necessitate that bidders be registered entities providing maintenance services for computer equipment like desktops and laptops. Companies must have demonstrable experience in similar projects and be financially stable. Documentation such as registration certificates and proof of past performances will be required to validate eligibility for the bid.

Bidders must submit a valid company registration certificate, ISO certifications related to quality standards, previous performance certificates from clients, and any other relevant achievement that verifies their ability to comply with governmental requirements.

To register, potential bidders must prepare and submit all required documents, including financial statements and technical qualifications. It is essential to follow the submission guidelines provided in the tender document, ensuring all forms are completed accurately and submitted before the stipulated deadlines.

Bidders must provide a comprehensive service plan detailing preventive maintenance schedules, emergency support processes, and other technical capabilities. Maintenance services should cover specified brands including HP, Dell, and Canon, ensuring adherence to manufacturer standards for quality and reliability.

The tender includes special provisions that favor Micro, Small, and Medium Enterprises (MSEs) and startups. These provisions aim to enhance their participation in governmental contracting processes by providing advantages in evaluation and potential financial support. Bidders from these categories are encouraged to highlight their status in their proposals.