RFP for Supply Installation Maintenance of Computer Hardware and Peripherals at Banks Branch

RFP for Supply Installation Maintenance of Computer Hardware and Peripherals at Banks Branch

Reference Number: a329de91
Issuing Authority: Department of Financial Services, Ministry of Finance

The Department of Financial Services, under the Ministry of Finance, is inviting proposals through this Request for Proposal (RFP) for the Supply, Installation, and Maintenance of Computer Hardware and Peripherals at Banks Branch. This initiative aims at enhancing the operational capabilities and technological framework of bank branches by providing robust and reliable computer hardware, which encompasses Desktop Type B PCs with Monitors, Desktop Type C PCs with Monitors, All-in-One Desktop PCs, and Workstation Types.

Scope of Work and Objectives

The contract encompasses the following key objectives:

• Supply of a total of 4311 units of specified computer hardware, including different desktop types and peripherals.
• Installation of all supplied hardware at designated branch locations.
• Maintenance support during the operational period to ensure seamless functionality.

Stakeholders will leverage the latest technology to improve service delivery and enhance the banking experience for customers across various branches.

Eligibility Criteria

Interested vendors must meet the following eligibility criteria:

• Be a registered entity with the appropriate licenses and certifications.
• Demonstrate experience in past projects involving the supply and maintenance of computer hardware.
• Possession of necessary technical and financial capabilities to fulfill the contract requirements.

Technical Requirements

The technical specifications for the hardware include but are not limited to:

• Performance metrics that align with the latest industry standards.
• Compliance with quality standards ensuring reliability and durability.
• Supporting documentation to validate adherence to manufacturer specifications.

Financial Requirements

The financial aspects involve:

• Submission of an Earnest Money Deposit (EMD) as detailed in the proposal guidelines.
• Clear pricing structure, including Unit Prices and Total Prices for detailed evaluation.

Document Submission Details

Vendors must submit proposals electronically via the designated platform. Required documents include:

• Technical and financial proposals.
• Relevant certificates and compliance attestations.
  The submission should adhere to the specified format, which is detailed in the full RFP documentation.

Special Provisions

This tender favors Micro, Small, and Medium Enterprises (MSEs) and startups. Specific provisions are in place to ensure their participation, promoting local entrepreneurs in compliance with Make in India initiatives.

Evaluation Process

Proposals will be evaluated based on the following criteria:

• Technical compliance with the specifications.
• Financial feasibility and transparency in pricing.
• Delivery timelines and service support structures referred to in the proposal.

Delivery Locations

Hardware will be delivered and installed across various bank branches as specified in the project scope document. Precise locations will be communicated post-selection of the successful bidder.

Contact Information

For any inquiries regarding this tender, please reach out to the Department of Financial Services. Please note that accurate contact details can be found in the detailed RFP documentation available on the official government portal.

This tender represents an opportunity for established firms and startups to contribute to the enhancement of essential banking infrastructure. It encourages innovation while adhering to high-standard performance benchmarks.