Annual Maintenance Service - Desktops, Laptops and Peripherals

Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer

Service
Qty:NaN
EMD: ₹50,000

Tender Timeline

Tender Issue
May 27, 2025 at 10:40 PM

Tender Description for Annual Maintenance Service

Tender Title: Annual Maintenance Service - Desktops, Laptops and Peripherals

Reference Number: 356ceca6

Issuing Authority:

Department of Financial Services, Ministry of Finance

Scope of Work and Objectives:

The Annual Maintenance Service tender focuses on providing comprehensive maintenance support for desktops, laptops, and peripherals, specifically targeting Acer products. The primary objective is to ensure the optimal functioning of the devices through systematic checks, repairs, and upgrades when necessary. The service should involve routine maintenance, diagnostics, and timely responses to technical issues to minimize downtime and enhance productivity.

General Information

Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer
Ministry Name
Organisation Name

Financial Information

EMD Amount
₹50,000.00
Minimum Turnover
₹64.00 Lakh (s)
Bid Offer Validity
120 (Days)

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

3 Documents
GeM-Bidding-7896231.pdfMain Document
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements for this tender include being a registered legal entity and having experience in providing maintenance services. Suppliers must demonstrate their proficiency in maintaining Acer products and must possess all necessary certifications relevant to IT services. Financial stability and adherence to relevant regulations are also critical components of eligibility.

Suppliers must ensure that their technical specifications encompass qualified technicians skilled in maintaining Acer systems. They should possess the necessary tools and technology to perform routine diagnostics and repairs. It is essential to follow a structured preventative maintenance plan to minimize downtime and enhance the efficiency of devices under service.

Bidders for the Annual Maintenance Service must provide evidence of their financial stability by submitting recent financial statements. Compliance with all financial regulations is crucial, and bidders should show that they are up to date with tax obligations and other necessary financial credentials to qualify for this tender.

Applicants are required to submit their documents electronically through the designated portal as per the tender guidelines. This includes the filled application form, supporting documents such as company profiles, financial statements, and any required certifications. Following submission timelines and methods outlined in the tender is essential to ensure eligibility.

Yes, there are special provisions for Micro, Small, and Medium Enterprises (MSEs), allowing them to benefit from relaxed eligibility criteria and potential preferences during the evaluation process. This initiative aims to foster greater participation from smaller businesses, promoting inclusivity within government contracting and procurement initiatives.

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