AMC of Integrated Security and Surveillance System

AMC of Integrated Security and Surveillance System - Theft Prevention, Remote Video Monitoring, Fac

Service
Qty:NaN
EST Bid: ₹1.0 Lakh

Tender Timeline

Tender Issue
June 9, 2025 at 3:46 PM

Tender Title: AMC of Integrated Security and Surveillance System
Reference Number: 70b568fb
Issuing Authority/Department: Department of Food and Public Distribution, Ministry of Consumer Affairs Food and Public Distribution

The Department of Food and Public Distribution is inviting bids for the maintenance and operation of an Integrated Security and Surveillance System aimed at theft prevention, remote video monitoring, and facility/asset protection. This comprehensive service also focuses on monitoring operations, vandalism deterrence, employee safety, and ensuring robust security in parking lots.

Scope of Work and Objectives

The primary objective of this tender is to establish a maintenance contract that encompasses hardware, networking systems, and software required for an integrated security solution. Bidders will be expected to deliver proficient management of security services that enhances safety and reduces risks associated with unauthorized access or vandalism. The scope includes, but is not limited to:

  • Regular inspections and performance evaluations of the security systems.
  • Timely responses to system alerts and immediate rectification of identified issues.
  • Scheduled maintenance and upgrades to ensure optimal functioning of the equipment.
  • Comprehensive reporting on system performance and incident response activities.

Eligibility Criteria

To qualify for this tender, bidders must meet certain eligibility requirements including, but not limited to:

  • Being a registered entity.
  • Demonstrating previous experience in similar contracts.
  • Compliance with all applicable laws and regulations.
  • Provision of necessary certifications related to security services.

Technical Requirements

Bidders need to specify their technical capabilities, including:

  • Proven experience in handling integrated security systems.
  • Staff qualifications and certifications relevant to the operation and maintenance of security systems.
  • Capability to provide timely updates and advanced security technologies.
  • A demonstrated understanding of safety and compliance standards relevant to security services.

Financial Requirements

Participating bidders should be transparent about their financial requirements, detailing:

  • Complete pricing structure including maintenance fees, service charges, and any other financial obligations.
  • Evidence of financial stability to support project execution.
  • Any required upfront payments or performance security deposit details.

Document Submission Details

Bidders must ensure that all documentation is submitted through the specified channels in the correct format. Required documents include:

  • Eligibility proof, including certifications and registration documents.
  • Technical bids outlining the methodology and approach for executing the scope of work.
  • Financial proposals that adhere to the tender requirements.

Special Provisions

This tender may include provisions aimed at supporting Micro, Small, and Medium Enterprises (MSEs) as well as startups. These provisions could involve:

  • Relaxed eligibility criteria for MSEs.
  • Opportunities for preferential treatment in the bidding process to encourage innovation and competition among newer enterprises.

Evaluation Process

The evaluation of bids will follow a structured process based on:

  • Compliance with technical and financial requirements.
  • Quality and completeness of the proposed solutions.
  • Pricing competitiveness without compromising service quality.

Delivery Locations

The services shall be delivered across various locations as specified by the Department of Food and Public Distribution. Bidders should be prepared to implement measures that meet region-specific regulations and guidelines relevant to the security industry.

Contact Information

For further inquiries or clarifications, bidders are encouraged to reach out to the issuing authority through the official contact channels provided in the tender documentation. It is critical to ensure clarity and completeness in all communications to facilitate smooth participation in the tender process.


General Information

Item Category
AMC of Integrated Security and Surveillance System - Theft Prevention, Remote Video Monitoring, Facility/Asset Protection, Monitor Operations, Vandalism Deterrence, Employee Safety, Parking Lots; Comprehensive; Hardware, Networking System, Software, ..

Financial Information

Estimated Bid Value
₹1,00,000.00
Bid Offer Validity
30 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

6 Documents
GeM-Bidding-7944720.pdfMain Document
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity with valid certifications, previous relevant experience in integrated security services, and compliance with national regulations governing security systems operations. Bidders must also provide evidence of financial stability and demonstrate capacity to execute the proposed services effectively.

The technical specifications should address the capacity to manage integrated systems efficiently. This encompasses the robustness of security technology employed, the qualifications of the personnel managing these systems, and adherence to prevailing quality standards in service delivery. Bidders must showcase their ability to provide timely updates and upgrades in line with technological advancements in the security landscape.

The Earnest Money Deposit (EMD) is a sort of security deposit meant to ensure the seriousness of the bidder. The exact amount is specified in the tender documentation and varies based on project scale. It is foundational for bid acceptance; therefore, bidders must prepare this funds detail along with their financial proposals.

Documents must be submitted through the specified online platform in designated formats. It is essential to ensure that all required documentation, including technical and financial proposals, are compiled as per submission methods outlined in the tender notice.

The tender includes provisions specifically designed to support MSEs. This may involve relaxed eligibility criteria, technical assistance, or prioritized evaluations to encourage participation from smaller firms. These measures aim to promote inclusion and innovation from diverse sectors, aligning with government initiatives for economic empowerment.

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