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Department of Health and Family Welfare Tender by All India Institute Of Medical Sciences (aiims) (GEM/2025/B/6119018)

Development Tools for Web Application / Portal Application Software

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Department of Health and Family Welfare Tender by All India Institute Of Medical Sciences (aiims) (GEM/2025/B/6119018)

Tender Timeline

Tender Issue
April 22, 2025 at 10:10 AM

Tender Title: Development Tools for Web Application/Portal Application Software
Reference Number: GEM/2025/B/6119018
Issuing Authority/Department: Department of Health and Family Welfare, Ministry of Health and Family Welfare

The tender seeks bids for the supply of Development Tools for Web Application/Portal Application Software. This essential project aims to enhance the digital infrastructure within health services, enabling improved portal functionalities and user experiences for stakeholders in the healthcare domain. The successful bidder will be tasked with providing innovative software solutions that meet the strategic objectives set by the Department of Health and Family Welfare.

Scope of Work and Objectives

The primary objective of this tender is to procure development tools that facilitate the creation, maintenance, and enhancement of web-based health applications. These tools should ensure compatibility with existing healthcare platforms while providing scalability features for future expansions. Successful bidders will also provide technical support during the implementation phase and ensure seamless integration with current systems.

Eligibility Criteria

To be eligible for participation in this tender, bidders must meet several criteria, including but not limited to:

  • Being a registered entity under relevant Indian laws.
  • Proven experience in providing software solutions in the public health sector.
  • Adequate technical capability and support infrastructure.
  • Financial stability to undertake the project, which will be assessed via financial statements.

Technical Requirements

The tools must adhere to the following technical requirements:

  • Ability to integrate with existing systems.
  • Compliance with current IT security standards.
  • User-friendly interfaces that enhance accessibility for diverse users.

Financial Requirements

Bidders are expected to submit a detailed financial proposal that includes costs associated with software licensing, setup, and support. The financial package should also detail any additional fees involved in maintenance and upgrades.

Document Submission Details

All bids must be submitted electronically through the designated portal. Vendors should ensure that their submissions include all required documents, as incomplete bids may not be considered.

Special Provisions

Special provisions exist for Micro, Small, and Medium Enterprises (MSEs) and startups, allowing them beneficial terms to foster innovation and participation. These provisions may include reduced financial guarantees and extended payment terms.

Evaluation Process

Bids will undergo a rigorous evaluation process to determine the best-fit proposal. Criteria for evaluations include:

  • Technical compliance and innovation.
  • Cost-effectiveness of the proposal.
  • Demonstrated experience and capability in similar projects.

Delivery Locations

The successful bidder will be required to deliver the software tools to various health facilities, training centers, and administrative offices across the country as specified by the Department of Health and Family Welfare.

Contact Information

For inquiries or further information regarding this tender, interested parties are encouraged to refer to the official communications from the Department of Health and Family Welfare or visit the official procurement website.

The GEM/2025/B/6119018 tender represents an important opportunity for stakeholders in the development of cutting-edge health applications. Bidders are encouraged to prepare comprehensive and competitive proposals to support the advancement of public health services in the digital age.

General Information

Item Category
Development Tools for Web Application / Portal Application Software (Q2) ( PAC Only )
State

Financial Information

Bid Offer Validity
180 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Inspection Required
Yes
Technical Clarifications Time
2 Days

Tender Documents

4 Documents
GeM-Bidding-7716479.pdfMain Document
Other DocumentsOTHER
GeM Category SpecificationGEM_CATEGORY_SPECIFICATION
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

The eligibility requirements include being a registered entity under relevant laws, demonstrated experience in providing software solutions particularly in the health sector, and financial capability, evidenced by recent statements. Additionally, bidders must show a thorough understanding of the healthcare IT landscape and confirm their technical support capabilities.

Bidders are typically required to submit various certificates including a valid registration certificate, GST registration, and any other compliance certifications that may be pertinent to software development. Adherence to IT security certifications is also crucial given the sensitivity of health data.

The registration process involves submitting an online application through the procurement portal while ensuring all required documents are attached. The registration must be completed before the submission of bids for the GEM/2025/B/6119018 tender. Interested participants should regularly check the portal for any additional instructions or changes.

A performance security is a financial assurance provided by the successful bidder to guarantee the execution of the contract. This typically involves submitting a bank guarantee or an equivalent financial instrument, the specific value of which will be outlined in the tender documents.

The GEM/2025/B/6119018 tender includes specific provisions for MSEs, allowing them preferential treatment such as reduced financial security requirements and simplified submission processes. This initiative aims to encourage participation from smaller enterprises and foster local innovation in the IT sector.

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