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Tender Title: Custom Bid for Services - Development and Maintenance of TRAI Apps and Analytical Portal
Reference Number: GEM/2025/B/6063782
Issuing Authority: Department of Telecommunications (DOT), Ministry of Communications
The scope of work for this tender encompasses the development and ongoing maintenance of applications managed by the Telecom Regulatory Authority of India (TRAI). This includes creating user-friendly digital platforms and analytical portals that align with the authority's objectives for improved communication and operational efficiency within the telecommunications sector.
The objective is to enhance the digital capabilities of TRAI through innovative app solutions that will serve various stakeholders including consumers, service providers, and regulatory bodies by ensuring access to relevant data and analytics thereby fostering transparency and accountability in the sector.
Eligibility Criteria
Interested bidders must comply with specific eligibility criteria to participate in the tender. The criteria include being a formally registered organization capable of demonstrating experience in software development and maintenance services. Additionally, bidders must be equipped with necessary certifications that validate their expertise in related sectors.
Technical Requirements
Bidders must meet robust technical requirements, which include:
- Proven record of developing mobile and web applications.
- Capacity to support software life-cycle management, including version control and deployment strategies.
- Ability to handle data analysis and visualization tools effectively.
Financial Requirements
The financial requirements stipulate a sound financial standing, which may include recent financial statements, proof of revenue generation from similar projects, and an Earnest Money Deposit (EMD) which ensures the commitment of the bidders towards the tender.
Document Submission Details
All submissions must adhere to the prescribed guidelines and should include all necessary documentation including proof of qualifications, technical proposals, and financial proposals. Submission must be made through the designated portal in acceptable formats, primarily PDF.
Special Provisions
Special provisions are in place to encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups. These include potential benefits such as fee exemptions or preference points during the evaluation process to enhance their competitiveness.
Evaluation Process
The bids will undergo a detailed evaluation process that assesses both technical and financial proposals. In cases where the tender is categorized as high-value, stringent evaluation criteria will apply to ensure only the most qualified bidders are selected for the award.
Delivery Locations
The successful bidders will be expected to carry out services primarily at TRAI’s allocated offices, as specified, while also considering remote solutions through digital platforms.
Contact Information
For more information regarding this tender, interested parties may contact the Department of Telecommunications. However, specific contact details will need to be sought directly from the official tender posting as they are not included in this document.
This tender represents a significant opportunity for vendors in the IT and telecommunications field. Complying with all outlined requirements and adhering to submission protocols is critical for participation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
13 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of demonstrating relevant experience in mobile application and software development. Bidders must possess necessary certifications and ideally, a proven track record of successful projects similar to the scope outlined in this tender.
Bidders must adhere to specific technical specifications, which include the ability to develop interactive applications and handle data analysis. Requirements also cover familiarity with software life-cycle management and compliance with robust security protocols to protect user data.
The payment terms for successful bidders will typically be structured around milestones achieved during the project lifecycle. The specific payment structure will be further detailed in the contractual agreements following the selection of the winning bidder.
The evaluation and selection process will rigorously assess both technical and financial proposals submitted by bidders. Criteria will include compliance with bid requirements, project feasibility, and competitiveness of financial offers, ensuring that the selection process is transparent and objective.
Yes, there are specific provisions that favor Micro, Small, and Medium Enterprises (MSEs). These may include relaxations in eligibility criteria, potential fee waivers, and additional points in the evaluation process, thereby enhancing their chances for successful participation.
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