Tender Title: GEM/2025/B/6110181
Issuing Authority: Department of Health and Family Welfare, Ministry of Health and Family Welfare
Category: Survey or Market Research Services
Scope of Work and Objectives:

The primary objective of this tender is to invite bids for Survey or Market Research Services specifically focusing on Program evaluation or assessment surveys and feedback collection within the framework of the LASI wave 2 group 4 states. The contractor will be tasked with designing, executing, and evaluating surveys that gather qualitative and quantitative data pertinent for assessing health and family welfare programs. The outcome of these surveys will be instrumental for the Ministry in refining policies, enhancing service provision, and ensuring compliance with health standards.

Eligibility Criteria:

Eligible bidders for this tender must meet the following prerequisites:

• A registered legal entity capable of providing market research services.
• Proven expertise or prior experience in conducting large-scale surveys and evaluations, especially in the health sector.
• Adequate financial capability to sustain project demands and deliverables.

Technical Requirements:

All prospective bidders must demonstrate proficiency in:

• Utilizing advanced survey methodologies and data analysis tools.
• Adhering to ethical guidelines in data collection.
• Employing technology for data management and reporting.
• Timely execution of the project phases as outlined, ensuring accuracy and reliability of data collected.

Financial Requirements:

Bidders should be prepared to meet stringent financial criteria, which encompass:

• Submission of recent financial statements to demonstrate financial viability.
• Proof of experience with similar contracts in terms of scale and budget.
• Details of any previous government contracts undertaken successfully.

Document Submission Details:

Bids must be submitted electronically via the GEM portal. All submissions should include:

• Completed tender application form.
• Technical proposal outlining the methodology and execution plan.
• Financial proposal with a clear cost structure.
• Required supporting documents as outlined in the eligibility criteria.

Special Provisions:

This tender encourages Micro, Small, and Medium Enterprises (MSEs) and Startups to participate by providing incentives. Bidders under these categories may have certain financial advantages, including lower bid submission fees or additional scoring in evaluations.

Evaluation Process:

The evaluation committee will assess submitted tenders based on:

• Technical capability (60% weightage)
• Financial proposal (40% weightage)
• Experience and past performance in conducting similar surveys.

Each bid will be rigorously reviewed to ensure compliance with stated requirements and delivery capacity.

Delivery Locations:

The surveys will be conducted in four states as designated in the LASI wave 2 framework, further details of which will be provided to the successful bidder. The geographical focus is crucial, and the bidder must demonstrate competence in reaching diverse demographic sectors within these locations.

Contact Information:

For any inquiries regarding the tender, the contact details may be found on the GEM portal. It is imperative that all communication is channeled through the appropriate official means as specified.

By fulfilling the needs outlined in this tender, the Ministry of Health and Family Welfare aims to enhance the efficacy of health initiatives through comprehensive and actionable feedback garnered from the target populations.