NA Tender by Mumbai Port Trust (GEM/2025/B/6159289)
Survey or Market Research Services/ Program evaluation or assessment survey services/Feedback Surve

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Tender Title: Bid for Survey or Market Research Services
Reference Number: GEM/2025/B/6159289
Issuing Authority/Department: Ministry of Ports, Shipping and Waterways
Scope of Work and Objectives
The purpose of this tender is to solicit proposals for comprehensive Survey or Market Research Services. The selected service provider will be responsible for conducting program evaluations, assessment surveys, and feedback surveys with a specific emphasis on Cathodic Protection Survey. The objective is to gather both quantitative and qualitative data to support informed decision-making within the Ministry.
Eligibility Criteria
To participate in this tender, bidders must meet the following eligibility criteria:
- Must be a legally registered entity (e.g., company, partnership, sole proprietorship).
- Possession of all necessary certifications and licenses required for survey and research services.
- Proven experience in conducting similar surveys with relevant project references.
Technical Requirements
The tender requires the service provider to fulfill certain technical requirements, including:
- Familiarity with methodologies for both quantitative and qualitative research.
- Ability to deploy statistical software for data analysis.
- Skilled personnel with expertise in market research and survey methodologies.
- Compliance with applicable standards in conducting surveys.
Financial Requirements
Bidders should be prepared to provide a detailed breakdown of costs associated with the proposed services as part of the financial requirements. This should include a comprehensive pricing structure for conducting surveys and any related analysis.
Document Submission Details
All submissions must adhere to the required format and guidelines outlined in the tender documents. Bidders are required to submit:
- Technical proposal, including qualifications, methodology, and personnel details.
- Financial proposal and supporting documents, illustrating cost structures.
- Relevant licenses and registrations.
- Submission must be completed in the acceptable document formats, details of which can be found in the tender documents.
Special Provisions
There are special provisions available for Micro, Small, and Medium Enterprises (MSEs) to encourage participation in this tender process. Startups may also benefit from an expedited approval process, which can often enhance their chances within the bidding framework.
Evaluation Process
The evaluation process will involve assessing both the technical and financial aspects of submissions. Proposals will be rated based on experience, methodology, and pricing. A two-envelope system may be employed – separating technical proposals from financial bids.
Delivery Locations
The services conducted through this tender can be executed across various geographic locations as specified by the Ministry. Bidders must ensure that all logistical considerations are taken into account in their proposals.
Contact Information
For any inquiries regarding this tender, participants are encouraged to reach out to the designated email provided within the tender documentation. While direct contacts may vary, communication is key to clarifying any doubts or obtaining additional information on the tender specifications.
In summary, this tender for Survey or Market Research Services is a critical project for the Ministry of Ports, Shipping and Waterways, with an emphasis on acquiring expert insights through well-structured surveys. Bidders are encouraged to demonstrate competencies clearly and ensure compliance with all outlined requirements to maximize their chances of successful engagement.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with the necessary licenses for conducting surveys. Bidders must also demonstrate proven experience in delivering similar services and submit relevant project references.
The technical specifications require bidders to be proficient in both quantitative and qualitative research methods, with access to statistical analysis software. Additionally, the personnel involved must have a proven track record in market research and survey execution.
Bids must be submitted electronically in the specified formats outlined in the tender documents. It is essential to ensure that the technical and financial proposals are clearly distinguishable and adhere to the submission guidelines provided.
Yes, there are provisions that support Micro, Small, and Medium Enterprises (MSEs) along with special considerations for startups. These provisions are aimed at promoting inclusivity and encouraging diverse participation from various business segments.
The evaluation and selection process will involve a thorough assessment of both the technical and financial proposals. The proposals will be rated based on criteria such as experience, proposed methodology, and pricing structure. A two-envelope system may be utilized for transparency in the evaluation process.
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