Tender Title: Brainlab Upgradation

Reference Number: 1deff6648

Issuing Authority

Ministry of Health and Family Welfare
Department of Health and Family Welfare

Scope of Work and Objectives

This tender is aimed at the upgradation of Brainlab systems, which comprises a comprehensive service package. The scope includes the provision of one year warranty and extended warranties for up to five years, covering equipment maintenance and technical support. The tender seeks suppliers who can fulfill the requirements for upgrades, service delivery, and maintenance of Brainlab systems that include essential equipment and 900 marker spheres, with continuity planning for additional services over the next ten years through Comprehensive Annual Maintenance Contracts (CAMC).

Eligibility Criteria

Eligible bidders must demonstrate their capacity to provide the required services by meeting the following eligibility criteria:

• Registered and operational suppliers with relevant experience in the healthcare or medical equipment sector.
• Submission of valid OEM Authorization Certificates.
• Suppliers must provide evidence of experience in similar projects, showcasing past performance and customer feedback.

Technical Requirements

Bidders are required to adhere to the technical specifications outlined in the bill of quantities (BoQ). The technical requirements include:

• Compliance with relevant medical equipment safety standards.
• Specifications for Brainlab upgrades as detailed in the provided documents.
• Capacity to deliver continuous service for the life of the contract.

Financial Requirements

Bidders must provide the following financial documentation:

• Submission of an Earnest Money Deposit (EMD) amounting to 996,000.
• Proof of financial stability via annual turnover statements and certificates as requested.
• Compliance with any additional financial criteria specified in the tender documents.

Document Submission Details

Bid documents must be submitted through the appropriate channels indicated in the tender announcement. Bidders should ensure the inclusion of the following documents:

• Completed bid forms from the referenced documents.
• Compliance of BoQ specifications.
• Any additional documentation required for exemptions from experience or turnover criteria.

Special Provisions

The tender includes special provisions that may benefit Micro, Small, and Medium Enterprises (MSEs) and startups. Bidders seeking these benefits should refer to the specific guidelines established in the tender documentation.

Evaluation Process

The evaluation process will be governed by the total value-wise assessment. Bids will be evaluated based on their costs, compliance with technical requirements, and the supplier’s ability to fulfil all mentioned criteria.

Delivery Locations

Delivery locations are primarily designated as per the service area outlined by the Department of Health and Family Welfare. Bidders must confirm that they can meet the service requirements for these locations.

Contact information

For inquiries and further clarification regarding the tender, please refer to contact emails provided in the tender documentation. It is crucial for interested suppliers to refer to these details when documenting their submissions.

Additional Information

All bidders must comply with the Integrity Pact requirements as stipulated by the buyers within the tender documentation, ensuring transparency and fair trading practices. All relevant documents can also be downloaded from the designated links in the original tender announcement.