Department of Health and Family Welfare Tender by Post Graduate Institute Of Medical Education And Research Chandigarh (GEM/2025/B/6153781)
Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Hospital; Medical
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Title: Repair, Maintenance, and Installation of Plant/ Systems/Equipments - GEM/2025/B/6153781
Issuing Authority: Department of Health and Family Welfare, Ministry of Health and Family Welfare
The tender invites bids for the repair, maintenance, and installation of plant systems and medical equipment within hospitals. The primary objective of this tender is to ensure the operational efficiency and safety of medical devices and systems that are vital for healthcare providers in delivering quality patient care. The scope of work includes both scheduled and emergency maintenance services, alongside installation tasks for new equipment ensuring compliance with relevant health standards.
Scope of Work and Objectives
The successful bidder will be responsible for:
- Conducting regular maintenance checks on installed medical devices and systems.
- Repairing faulty equipment in accordance with manufacturer specifications and healthcare regulations.
- Installing new medical devices accurately while ensuring minimal disruption to hospital operations.
- Providing detailed reports on maintenance activities and equipment status.
- Collaborating closely with hospital staff to ensure compliance with all safety protocols and legislation.
Eligibility Criteria
To qualify for participation in this tender, bidders must meet the following eligibility criteria:
- Be a legally registered entity in accordance with government regulations.
- Either possess or have access to technicians with requisite certifications in medical equipment maintenance.
- Have prior experience in providing similar services to healthcare institutions or hospitals, evidenced by at least three reference projects within the last five years.
Technical Requirements
Bidders must adhere to the following technical requirements:
- All service personnel must possess relevant qualifications and certifications for medical equipment repair and installation.
- Mandatory compliance with all health and safety regulations as prescribed by governing healthcare authorities.
- Provision of adequate tools and equipment necessary for repair and maintenance tasks.
Financial Requirements
Bidders must demonstrate their financial viability through:
- Submission of recent financial statements that confirm the company's ability to undertake the project.
- Provision of a Performance Security as a guarantee for the performance of the services rendered.
Document Submission Details
All bid documents must be submitted electronically via the designated e-procurement platform. It is imperative to ensure that all required documents accompany the bid submission, including:
- Company registration documents
- Technical certifications
- Financial statements
- A declaration of any prior legal issues or disputes
Special Provisions
This tender supports Micro, Small, and Medium Enterprises (MSEs), offering them benefits and simplifications in both the bidding and documentation processes. Startups are encouraged to participate, promoting innovative solutions and local businesses.
Evaluation Process
The evaluation of bids will be carried out through a detailed assessment that encompasses:
- Technical evaluation: Compliance with technical requirements and specifications.
- Financial evaluation: Cost-effectiveness of the overall bid, including long-term maintenance costs.
Delivery Locations
Services are to be carried out at various hospitals designated by the Department of Health and Family Welfare. Each bid must specify the geographical areas or institutions the bidder is prepared to cover.
Contact Information
For further inquiries regarding this tender, interested parties may reach out to the Department of Health and Family Welfare directly.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, having technicians with relevant certifications in medical equipment maintenance, and demonstrating prior experience in providing similar services to healthcare institutions. Bidders must also submit reference projects completed within the last five years.
Bidders must provide evidence of relevant qualifications and certifications for personnel engaged in the repair and maintenance of medical equipment. Compliance with health and safety regulations as dictated by local healthcare authorities is also critical and must be demonstrated.
Bid documents must be submitted electronically in acceptable formats as specified on the e-procurement platform. Typically, this includes PDF and DOC formats for technical and financial proposals, respectively. It is essential that all attached documents are clearly legible and appropriately labeled.
The Earnest Money Deposit (EMD) is required to ensure that bidders are serious about their proposals. Specific details regarding the EMD amount will be included in the tender notification. A failure to provide the EMD may result in bid disqualification.
MSEs can benefit from relaxed eligibility criteria and exemptions from certain fees. Additionally, they might be considered for contracts even in cases where larger corporations would typically be preferred. This initiative supports local businesses and promotes entrepreneurs in the healthcare service sector.
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