Tender Title: Custom Bid for Services - Annual Maintenance Contract of EOT Cranes

Tender Reference Number: GEM/2025/B/6161984

Issuing Authority: Ministry of Heavy Industries and Public Enterprises

Department: Department of Heavy Industry

The Ministry of Heavy Industries and Public Enterprises invites bids for the Annual Maintenance Contract (AMC) for four (4) Electric Overhead Traveling (EOT) Cranes at the BHEL Rudrapur facility. This contract includes the supply of necessary spares and aims to ensure the smooth operational efficiency and longevity of the cranes.

Scope of Work and Objectives

The primary objective of this tender is to establish a comprehensive annual maintenance contract for four EOT Cranes. The scope includes:

• Routine Maintenance: Scheduled periodic maintenance to maximize operational reliability.
• Emergency Repairs: Prompt attention to any breakdowns to minimize downtime.
• Supply of Spares: Provision of all necessary spare parts to maintain operational efficiency.
• Performance Checks: Regular performance evaluations to ensure all cranes meet safety and operational standards.

Eligibility Criteria

To qualify for bidding, participants must meet the following eligibility criteria:

• Proof of being a registered entity under relevant statutory requirements.
• Evidence of previous experience in providing AMC for similar equipment.
• Financial stability, with documented turnover from similar service contracts.
• Compliance with applicable safety and quality standards.

Technical Requirements

Bidders must adhere to the following technical requirements:

• Expertise in handling EOT Cranes, including maintenance and repairs.
• Access to trained personnel and latest tools for effective maintenance.
• Knowledge of compliance with safety regulations and quality standards related to crane operations.

Financial Requirements

Bidders are expected to demonstrate:

• Ability to provide comprehensive financial documentation outlining capability for undertaking the contract.
• A competitive pricing structure that includes all costs associated with maintenance services and spare parts.

Document Submission Details

All documents must be submitted through the designated procurement platform. Key submission elements include:

• Completed bid forms as per the tender instructions.
• Proof of eligibility and financial documentation.
• Technical proposal detailing maintenance methodologies and resource allocation.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and offers benefits such as:

• Reduced financial entry barriers and simplified documentation processes.
• Opportunities to partner with larger entities in providing services.

Evaluation Process

The evaluation will be based on a systematic review of:

• Technical quality of proposals: Demonstrated expertise and methodologies.
• Financial soundness: Competitive and transparent pricing.
• Experience: Past performance and reliability as a service provider.

Delivery Locations

Services will be executed at the BHEL Rudrapur facility. All maintenance activities are to be performed on-site, ensuring equipment uptime and efficiency.

Contact Information

For further clarification regarding the tender, please refer to the official contact points provided on the procurement platform. All communication regarding this tender must be conducted through official channels to ensure transparency and clarity.