Tender Title: Annual Maintenance Contract for Telephone Lines
Reference Number: 5194ae1db
Issuing Authority: Department of Heavy Industry, Ministry of Heavy Industries and Public Enterprises

Scope of Work and Objectives

The objective of this tender is to establish an Annual Maintenance Contract (AMC) for the maintenance of telephone lines within the operational jurisdiction of the Department of Heavy Industry. The successful bidder will be tasked with ensuring the optimal functionality of existing telephone infrastructure through regular upkeep, troubleshooting, and repairs. The scope of work includes preventive maintenance, immediate response to any faults, and providing necessary support to ensure uninterrupted telephone communication.

Eligibility Criteria

To qualify for this tender, bidders must meet specific eligibility requirements including being a registered entity capable of providing telecom maintenance services. Bidders should have relevant experience in handling contracts of similar nature and must possess the necessary accreditation and resources to fulfill the contract obligations.

Technical Requirements

Bidders are required to meet specific technical specifications that demonstrate their capability in maintaining telephone line systems. This includes certifications from relevant authorities, previous project references, and a clear outline of the methodologies proposed for maintenance and repairs. Bidders should also adhere to prevailing quality standards and compliance regulations related to telecommunications.

Financial Requirements

Proposals must include financial details indicating the estimated costs associated with the AMC. This includes the breakdown of costs for labor, parts, and any additional overheads. Bidders may also need to submit an Earnest Money Deposit (EMD) as a proof of financial commitment, along with a proposed payment schedule that outlines terms for servicing and any potential penalties for non-compliance.

Document Submission Details

All documents must be submitted in the accepted formats outlined in the tender documentation. Bidders should ensure that their submission includes all necessary certificates and evidence of compliance with the stated requirements. The submission process should be conducted via the designated online portal as per the guidelines provided in the tender documentation.

Special Provisions

Micro, Small, and Medium Enterprises (MSEs) and startups may benefit from preferential provisions under this contract. This includes exemptions or relaxations in technical qualification criteria, encouraging wider participation from small businesses within the area. Compliance with 'Make in India' policies is also encouraged, promoting local content and sustainable procurement practices.

Evaluation Process

Bids will be evaluated based on a structured framework that assesses both technical and financial components. The evaluation will consider the capability to meet the technical requirements, compliance with the eligibility criteria, and the overall cost-effectiveness of the proposal. Additionally, local content and compliance with procurement rules will influence the final selection.

Delivery Locations

Services must be delivered across designated operational areas specified by the Department of Heavy Industry. It’s imperative that bidders understand the geographical scope of service stipulated in the tender to ensure their maintenance capacity aligns with the contract requirements.

Contact Information

For more details, bidders may need to refer to the official tender documentation for specific contact information, as none is provided in this summary.