Virtual Desktop Infrastructure Solution - GEM/2025/B/6093466

The Virtual Desktop Infrastructure Solution tender, referenced with the number GEM/2025/B/6093466, is officially issued by the Department of Higher Education under the Ministry of Education. The primary objective of this tender is to procure a comprehensive Virtual Desktop Infrastructure (VDI) solution that enhances educational and operational efficiencies across various educational institutions.

Scope of Work and Objectives

The scope of this tender encompasses the delivery, installation, configuration, and maintenance of a scalable Virtual Desktop Infrastructure solution. This infrastructure must support effective remote access to educational and administrative resources, ensuring a seamless experience for both students and educators. The successful bidder will be expected to outline a solution that offers robust security measures and efficient resource management while being adaptable to the evolving needs of the education sector.

Eligibility Criteria

To qualify for this tender, bidders must be registered entities with valid documentation. Eligible bidders should demonstrate previous experience in delivering similar solutions, evidenced by client testimonials or case studies. They must also possess the necessary technical qualifications and licensing to provide software and hardware used in VDI setups.

Technical Requirements

The Technical Requirements for the VDI solution include:

• Provisioning of virtual desktops with optimal performance for varied applications.
• Integration with existing systems in education, including Learning Management Systems (LMS) and administrative software.
• Robust security features, including end-to-end encryption and multi-factor authentication.
• Capability to handle a concurrent user load that reflects the scale determined by the Department of Higher Education.
• Compliance with accessibility standards to cater to diverse learner needs.

Financial Requirements

Bidders must provide a detailed financial proposal along with their submission. This proposal should clearly outline all costs associated with the solution, including hardware, software licensing, implementation services, and ongoing maintenance support. Pricing models should be competitive, reflecting transparency in the breakdown of costs.

Document Submission Details

Interested parties are required to submit relevant documents electronically as specified by the issuing authority. Submissions must include all required certificates and identification documentation. Bidders should ensure that all files are in clearly labeled formats, such as PDF or Word documents.

Special Provisions

This tender makes provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, providing them with equitable opportunities to participate. Additionally, the project aligns with the Make in India initiative, encouraging local sourcing and procurement processes.

Evaluation Process

The evaluation process consists of a rigorous assessment based on technical capabilities, compliance with requirements, and financial sensibility. All bids will be scrutinized against grading criteria designed to ensure a fair and transparent selection of the best solution provider. An emphasis will be placed on the feasibility and sustainability of offered solutions.

Delivery Locations

The successful bidder will be required to deliver the VDI solution to various educational institutions across the jurisdiction of the Department of Higher Education. Specific locations will be provided following the selection process, ensuring that all institutions can receive adequate support upon deployment.

Contact Information

For further inquiries, bidders are encouraged to reach out to the Department of Higher Education, ensuring that all questions are directed to the official communication channels established for this tender.

By ensuring the highest standards in technical specification and financial integrity, this tender promotes innovation and quality in educational technology solutions, ultimately enriching the learning landscape under the Ministry of Education.