Tender Title: Manpower Outsourcing Services

Tender Reference Number: GEM/2025/B/6135064
Issuing Authority/Department: Department of Higher Education, Ministry of Education

The Manpower Outsourcing Services tender aims to acquire a comprehensive range of staffing solutions that cater to both administrative and technical support within educational institutions. The scope of work encompasses the provision of various personnel categories such as Administrative Assistants, Junior Assistants, Technical Assistants, Secretarial Staff, Technicians, Multitasking Staff, and more. A total of 60 positions are planned to be filled under this procurement initiative, emphasizing the significant need for competent workforce support to enhance operational efficiencies.

Scope of Work and Objectives

The main objective of this tender is to identify and contract a qualified service provider that can deliver fixed remuneration manpower outsourcing services as specified. The awarded vendor will be responsible for supplying trained personnel who meet the required qualifications to facilitate day-to-day operations within educational settings. The contractor is expected to ensure compliance with employment regulations and maintain a high level of service delivery throughout the contract period.

Eligibility Criteria

To qualify for this tender, bidders must meet specific eligibility criteria which include being a legally registered entity capable of providing the requested manpower services. A strong track record in similar projects, alongside compliance with local labor laws, will enhance the applicant's chance of successful evaluation.

Technical Requirements

Bidders will need to demonstrate an understanding of the technical specifications required for each personnel type, including relevant qualifications and experience that align with roles such as Administrative Assistants and Technical Support Staff. Compliance with quality standards and adherence to safety regulations are non-negotiable requirements.

Financial Requirements

All bidders are required to present a financial proposal that aligns with the fixed remuneration model specified in the tender documentation. This should include a transparent breakdown of costs associated with service delivery, as well as considerations for performance security arrangements as specified later in this document.

Document Submission Details

Interested parties must submit all relevant documentation electronically through the designated platform. Necessary documents may include company registration, proof of prior experience in similar projects, and compliance certificates. Only complete submissions will be considered.

Special Provisions

Special provisions exist for Micro, Small, and Medium Enterprises (MSEs) and startups, offering benefits that may include a reduced bid price or preference in evaluation. Bidders belonging to these categories are encouraged to ensure their status is clearly indicated in the submission.

Evaluation Process

Submissions will undergo a systematic evaluation process, taking into account the responsiveness of bids concerning the technical specifications required, financial viability, and bidder’s performance history. Price evaluation will be factored into the overall assessment to ensure cost-effectiveness and service quality.

Delivery Locations

Personnel provided as part of this tender will be assigned to various educational institutions managed by the Department of Higher Education across the region, ensuring coverage of all specified locations as determined in the issued documentation.

Contact Information

For more information, bidders are encouraged to reach out to the contact details provided on the tender platform. Should any inquiries arise, prompt engagement with the issuing department is recommended to clarify any uncertainties before submission.