Tender Title: Repair, Maintenance, and Installation Services for Datacentre Systems

Tender Reference Number: GEM/2025/B/6144836
Issuing Authority: Department of Higher Education, Ministry of Education

Scope of Work and Objectives

This tender invites bids for the repair, maintenance, and installation services of various systems within a datacentre, focusing on aspects such as HVAC (Heating, Ventilation, and Air Conditioning) and firefighting systems. The primary objective is to ensure that all equipment and systems operate efficiently and effectively to maintain peak performance, reliability, and safety standards. The successful bidder will be responsible for executing scheduled maintenance, addressing urgent repairs, and carrying out installations while adhering to all applicable codes and standards.

Eligibility Criteria

To be eligible to participate in this tender process, bidders must fulfill the following criteria:

• Must be a registered entity with the appropriate licenses to provide technical services for datacentre systems.
• Previous experience in the repair and maintenance of HVAC and firefighting systems is required.
• Must have the capacity to comply with the performance and quality standards outlined in the tender documents.

Technical Requirements

Bidders must provide documentation that demonstrates compliance with the necessary technical specifications for HVAC and related systems. This includes:

• Detailed descriptions of prior work related to datacentre installations.
• Evidence of skilled personnel with relevant qualifications and certifications in the field of HVAC and firefighting systems.
• Compliance with all relevant local and international safety and operational standards.

Financial Requirements

The tender will require bidders to submit their financial bids alongside supporting documents that include:

• A breakdown of costs associated with repair, maintenance, and installation services.
• Proof of financial stability, such as bank statements and annual financial reports, to assure the issuing authority of ability to perform under contract.

Document Submission Details

Bidders should prepare and submit their proposals electronically via the designated tender portal. All required documents should be in PDF format to ensure consistency in evaluation.

Special Provisions

• Micro, Small, and Medium Enterprises (MSEs) are encouraged to participate, allowing for specific benefits outlined in the tender documentation; this includes potential relaxation on eligibility and financial requirements.
• Startups continually seeking to innovate and provide new solutions within the sphere of datacentre systems are also welcomed to bid.

Evaluation Process

The evaluation of bids will be conducted through a multi-step process:

1. Technical evaluation where bidders will be assessed on their compliance with the specified requirements.
2. Financial evaluation that compares the financial aspects of the proposals within the context of the pre-qualification criteria.
3. Final selection will be based on the best value offered to the government, with due consideration given to both quality and cost.

Delivery Locations

The services will be delivered at designated datacentre sites as specified by the Department of Higher Education within the Ministry of Education. The exact locations will be detailed during the technical discussions with the selected bidders.

Contact Information

For further inquiries regarding this tender, interested parties are advised to reach out through the contact channels provided on the official tender portal.