Department of Military Affairs Tender by Indian Army (GEM/2025/B/6064492)

Tender Title: Security Manpower Service (Version 2.0) - Healthcare; Unarmed Security Guard
Tender Reference Number: GEM/2025/B/6064492
Issuing Authority/Department: Department of Military Affairs, Ministry of Defence

The Department of Military Affairs is seeking bids for the supply of Security Manpower Services with a focus on unarmed security guards in healthcare settings. This tender aims to enhance security measures in various healthcare facilities by hiring trained personnel to ensure safety and security for patients and staff.

Scope of Work and Objectives

The primary objective of this tender is to engage highly qualified security personnel that can provide unarmed security services in health-related environments. Services required include but are not limited to:

• Monitoring premises to prevent theft, violence, and other criminal activities.
• Ensuring that all emergencies are responded to appropriately and efficiently.
• Coordinating with healthcare staff and providing assistance when needed.
• Upholding a professional appearance and demeanor while providing services.

Eligibility Criteria

To qualify for this tender, bidders must meet the following eligibility criteria:

• Must be a registered entity capable of providing security services.
• Have previous experience in delivering security manpower services, especially in healthcare settings.
• Valid licenses and certifications necessary for operating as a security services provider.
• Compliance with all legal requirements for security personnel.

Technical Requirements

Bidders are required to submit documentation showcasing their technical capabilities, including:

• Profiles of security personnel, including credentials and training backgrounds.
• Evidence of adherence to quality standards and compliance with safety regulations in healthcare environments.
• Detailed plans outlining the management and training of deployed security personnel.

Financial Requirements

Bidders must provide financial details that reflect their ability to fulfill this contract, which should include:

• Proof of financial stability, such as an annual financial statement.
• Previous contracts completed successfully, demonstrating adequate financial capabilities to manage services without interruption.

Document Submission Details

All proposal submissions must be made by the specified deadline. Please ensure that all documents are submitted in the following formats:

• PDF for proposals and any supporting documents.
• Excel format for pricing schedules.

Special Provisions: Provisions for Micro, Small, and Medium Enterprises (MSEs) and Startups are welcomed. These businesses may have benefits that include, but are not limited to, simplified evaluation processes.

Evaluation Process

The evaluation of submitted bids will be thorough and structured according to predetermined criteria, including:

• Compliance with eligibility and technical requirements.
• Financial viability and pricing strategies.
• Prior experience in similar projects.

Delivery Locations

The services will be required at specified healthcare facilities as outlined in the tender documentation. Bidders should be prepared for on-site assessments.

Contact Information

For additional inquiries and information required for bid preparation, refer to the official communication channels provided by the Department of Military Affairs.

In conclusion, this tender provides an excellent opportunity for qualified bidders to offer vital security services in the healthcare sector, enhancing safety protocols and contributing to the overall functioning of healthcare facilities. Interested parties are encouraged to thoroughly review the requirements and prepare their submissions accordingly.