Department of Military Affairs Tender by Indian Army (d871da86)

Repairing of HP Desktop Computer Regd No 1N143802QZ and 1IN145205TH,Repairing of UPS 1 KVA Regd No

Tender Timeline

Tender Issue
May 24, 2025 at 8:32 PM

Tender Title: Repairing of IT Equipment
Tender Reference Number: d871da86
Issuing Authority/Department: Department of Military Affairs, Ministry of Defence

Scope of Work and Objectives

The tender focuses on the repairing of various IT equipment namely, HP Desktop Computers, UPS units, HP Laser Printers, and an Epson Laser Printer. The equipment to be repaired includes:

  • HP Desktop Computer with registered numbers 1N143802QZ and 1IN145205TH
  • UPS 1 KVA with registered number ZCJ02IT02958
  • HP Laser Pro Printer with registered number CNF3431071
  • HP All in One PC with registered number 4CE211B75X
  • Epson Laser Printer with registered number XAGR060692

The objective is to provide efficient repair services to ensure that the equipment operates optimally and meets the required operational standards.

Eligibility Criteria

To participate in this tender, bidders must:

  • Be a registered entity capable of providing IT repair services.
  • Demonstrate relevant experience in technical support and servicing of similar IT equipment.
  • Comply with all legal and regulatory requirements applicable to the repair services.

Technical Requirements

Bidders must ensure that:

  • All repairs are performed by qualified technicians with extensive experience in IT equipment.
  • Spare parts used for repairs are genuine and adhere to manufacturer standards.
  • A quality assurance process is implemented to guarantee that all repaired items meet quality and operational specifications.

Financial Requirements

Bidders should submit a detailed financial proposal that includes:

  • Cost estimates for the services offered.
  • Any applicable taxes and fees.
  • Details of payment terms related to service delivery.

Document Submission Details

Interested bidders are encouraged to submit their documents electronically. The submission must include:

  • A completed technical proposal.
  • Financial offer.
  • Relevant certificates and documentation that demonstrate eligibility and experience.

Special Provisions

This tender welcomes proposals from Micro, Small, and Medium Enterprises (MSEs) and Startups. Bidders are encouraged to highlight any such qualifications in their submissions to avail of potential benefits aimed at supporting small businesses.

Evaluation Process

The evaluation of bids will be conducted based on:

  • Technical qualifications and experience.
  • Compliance with the requirements specified in the tender documents.
  • Cost-effectiveness of the financial proposal.

Successful bidders will be notified upon completion of the evaluation process, which aims to ensure fairness and transparency.

Delivery Locations

Services are to be rendered at specified locations designated by the Department of Military Affairs. Details regarding exact locations will be provided to successful bidders upon contract execution.

Contact Information

For further inquiries or clarifications regarding this tender, bidders are advised to reach out to the Department of Military Affairs. Specific contact details are not provided here.


Tender BOQ Items

5 Items
1.

Repairing of HP Desktop Computer Regd No 1N143802QZ and 1IN145205TH

Qty:2
Unit:job
15
2.

Repairing of UPS 1 KVA Regd No ZCJ02IT02958

Qty:1
Unit:job
15
3.

Repairing of HP Laser Pro 1108 Printer Regd No CNF3431071

Qty:1
Unit:job
15
4.

Repairing of HP All in one PC Regd No 4CE211B75X

Qty:1
Unit:job
15
5.

Repairing of Epson Laser Printer Regd No XAGR060692

Qty:1
Unit:job
15

General Information

Item Category
Repairing of HP Desktop Computer Regd No 1N143802QZ and 1IN145205TH , Repairing of UPS 1 KVA Regd No ZCJ02IT02958 , Repairing of HP Laser Pro 1108 Printer Regd No CNF3431071 , Repairing of HP All in one PC Regd No 4CE211B75X , Repairing of Epson Laser Printer Regd No XAGR060692
Ministry Name
Organisation Name

Financial Information

Bid Offer Validity
90 (Days)
Past Performance
40 %
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
Yes
Technical Clarifications Time
2 Days

Tender Documents

4 Documents
GeM-Bidding-7886003.pdfMain Document
BOQ DocumentBOQ BOQ
BOQ DocumentBOQ BOQ
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Past Performance
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity capable of providing IT repair services. Bidders must demonstrate relevant experience in servicing similar IT equipment, including desktops, printers, and UPS systems. Additionally, compliance with all legal and regulatory obligations related to the repair services is mandatory to participate in this tender.

Bidders need to provide relevant certifications that demonstrate their capability in delivering IT repair services. This includes certifications related to quality management, compliance with health and safety regulations, and any specific manufacturer certifications indicating proficiency in repairing the listed IT equipment.

To register for the tender, interested parties must provide a valid registration as a business entity alongside any necessary documentation proving their eligibility. The documents should be compiled and submitted electronically by the deadline noted in the tender documentation.

The required document formats for submission generally include PDF files for technical and financial documents. Additional formats may be specified within the tender document, and bidders are encouraged to ensure clarity and compliance by following any specific formatting guidelines indicated.

The evaluation process involves a review of technical proposals and financial offers submitted in response to the tender. Bids will be assessed based on technical merits, compliance with the submission guidelines, and cost-effectiveness. The award will be made to the bidder that presents the best value while meeting all specified criteria. Notifications of the selection results will be communicated to the bidders following the completion of the evaluation.

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