Department of Military Affairs Tender by Indian Army (3e03b7ae)

Facility Management Service- Manpower based (Version 2) - Healthcare; Patient Support Services; Ski

Service
Qty:NaN
EMD: ₹23,450

Tender Timeline

Tender Issue
May 20, 2025 at 7:20 PM

Tender Title: Facility Management Service - Manpower Based (Version 2) - Healthcare; Patient Support Services

Reference Number: 3e03b7ae

Issuing Authority/Department

The tender is issued by the Department of Military Affairs under the auspices of the Ministry of Defence. This government body ensures best practices in procurement and operational efficiency within healthcare services for military personnel and veterans.

Scope of Work and Objectives

The objective of this Facility Management Service tender is to provide timely and efficient manpower resources within the healthcare sector. The scope of work encompasses patient support services, ensuring optimal patient care, compliance with health standards, and maintaining functional and hospitable environments within healthcare facilities. Bidders are expected to create actionable plans that culminate in enhanced service delivery and patient satisfaction.

Eligibility Criteria

All interested bidders must comply with specific eligibility requirements, including:

  • Registration as a legal entity, adhering to all statutory regulations.
  • Proven experience in providing manpower services within the healthcare sector.
  • Ability to adhere to quality standards set forth by the Ministry of Defence.

Technical Requirements

The technical requirements for this tender mandate that bidders must demonstrate capability in:

  • Providing trained manpower who are certified and qualified to perform critical healthcare roles.
  • Capability to adapt to various healthcare environments and scenarios.
  • Delivery of all services in compliance with statutory health regulations and guidelines.

Financial Requirements

Bidders must submit financial documents that establish their stability and capacity to execute the contract. This includes:

  • Recent financial statements demonstrating a positive cash flow.
  • Proof of financial resources that can support project completion.

Document Submission Details

All submissions must include the required documents in PDF format. Bidders are to submit their technical and financial proposals through the designated online portal. It is vital to ensure all submissions are complete to avoid disqualifications.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups by providing specific benefits, such as reduced financial thresholds for eligibility and support in accessing additional resources and services that enhance their tender submission.

Evaluation Process

The evaluation process will be conducted objectively, with established criteria focusing on technical quality, financial viability, and experience in similar projects. All submissions will be reviewed holistically to determine the most advantageous bid.

Delivery Locations

The services will be deployed across various military healthcare facilities as specified in the project outline. Bidders must be prepared to offer flexible and adaptable solutions that can be implemented at multiple locations.

Contact Information

Further inquiries regarding this tender can be directed to the Department of Military Affairs. It is encouraged for bidders to seek clarification on specific tender elements to ensure comprehensive understanding and compliance.

General Information

Item Category
Facility Management Service- Manpower based (Version 2) - Healthcare; Patient Support Services; Skilled
Ministry Name
Organisation Name

Financial Information

EMD Amount
₹23,450.00
Minimum Turnover
₹10.00 Lakh (s)
Bid Offer Validity
30 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
RA Qualification Rule
50% Lowest Priced Technically Qualified Bidders
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

5 Documents
GeM-Bidding-7777177.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Other DocumentsOTHER
Other DocumentsOTHER
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • OEM Annual Turnover
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity in compliance with local regulations, having prior experience in the healthcare sector, and providing services that meet defined quality standards. Interested bidders should ensure they can deliver comprehensive documentation to affirm their eligibility.

Bid submission requires adherence to specific technical specifications including the provision of qualified personnel who are trained in patient care. Bidders must ensure compliance with health standards and provide evidence of their training programs and results across their manpower resources.

The EMD must be submitted with the bid to demonstrate commitment and ensure seriousness towards the contract execution. The amount required for this tender will be specified in the tender documentation, and it must be in the accepted format to avoid disqualification.

Documents must be submitted electronically through the designated online portal, ensuring they are in the acceptable document formats, primarily in PDF. Submission must be completed by the specified deadline to ensure consideration.

Yes, there are specific benefits aimed at MSEs and startups to foster participation in this tender. These provisions may include more lenient financial requirements and additional supportive measures that help smaller entities navigate the tender process effectively and competitively.

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