Department of Military Affairs Tender by Hqids (17617d0ce)
Repair/ Servicing of printer
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Tender Title: Repair and Servicing of Printers
Reference Number: 17617d0ce
The Department of Military Affairs under the Ministry of Defence is inviting tenders for the repair and servicing of printers. The objective of this tender is to streamline the maintenance process for printers used within various military departments, ensuring high operational efficiency and minimizing downtime due to equipment failure.
Scope of Work and Objectives
The selected contractor will be responsible for providing comprehensive repair and servicing solutions for a variety of printer models utilized by the military. The scope includes, but is not limited to:
- Routine maintenance checkups
- Emergency repairs
- Replacement of printer parts as needed
- Ensuring printers meet operational standards
This initiative aims to enhance productivity and reduce costs associated with printer management.
Eligibility Criteria
To qualify for this tender, bidders must meet the following eligibility criteria:
- Must be a registered business entity
- Should have prior experience in servicing printers, preferably with references
- Compliance with relevant industry standards and certifications
Technical Requirements
Bidders are expected to adhere to specific technical requirements, such as:
- Proven proficiency in the repair of various printer models
- Availability of necessary tools and equipment
- Trained personnel capable of handling technical issues promptly
Financial Requirements
Bidders must demonstrate financial stability through relevant documentation, including:
- Recent financial statements
- Bank guarantees as required by the tender specifications
Document Submission Details
All tenders must be submitted via the appropriate online platform. Bidders are required to prepare the necessary documentation, which includes:
- Technical proposal
- Financial proposal
- Compliance documents
Submissions should be precise and complete to prevent disqualification.
Special Provisions
There are specific provisions to encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Bidders that meet the criteria may receive additional consideration during the evaluation process, promoting a diverse bidding environment.
Evaluation Process
The evaluation of submitted bids will be conducted based on:
- Compliance with technical requirements
- Financial viability
- Overall cost-effectiveness
Bids will be assessed on a weighted scoring system to ensure fairness and transparency.
Delivery Locations
Services will be required at various military locations as specified during the contract execution phase. Bidders should ensure they can support logistics and service delivery effectively.
Contact Information
For any inquiries regarding the tender, interested parties are encouraged to refer to the official contact channels provided in the documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity specializing in printer service, demonstrating prior experience with specific printer models, and complying with industry regulations. Bidders must also provide necessary documents proving their expertise, along with any relevant certifications.
Bidders must have various certificates that confirm their capability to service printers, including but not limited to:
- ISO 9001 quality management system certification
- Manufacturer authorization for certain printer brands
- Any relevant local business certifications that demonstrate adherence to industry standards.
To participate, businesses must register on the designated online platform used for this tender. The registration process typically requires submission of company details, proof of service history, and relevant documentation to verify compliance and eligibility.
The payment terms generally include milestone-based payments contingent upon the satisfactory completion of services rendered. Details on performance security requirements may also be necessary, ensuring that the contracted service meets military standards throughout the agreement period.
Yes, MSEs and startups are provided with preferential consideration during the evaluation process. The tender encourages participation from these enterprises to foster innovation and support local businesses through favorable evaluation criteria and possible financial assistance options aligned with government policies.
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