AMC of Integrated Security and Surveillance System - Remote Video Monitoring

AMC of Integrated Security and Surveillance System - Remote Video Monitoring; Comprehensive; Hardwa

Service
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Tender Timeline

Tender Issue
June 20, 2025 at 8:41 AM

Tender Description

Tender Title: AMC of Integrated Security and Surveillance System - Remote Video Monitoring
Tender Reference Number: 27b4e86f9
Issuing Authority: Department of Military Affairs, Ministry of Defence

Scope of Work and Objectives

The objective of this tender is to solicit bids for the Annual Maintenance Contract (AMC) of Integrated Security and Surveillance System. This service encompasses comprehensive management and maintenance of the remote video monitoring systems deployed at various defence establishments. The successful bidder will be responsible for ensuring operational efficacy through regular maintenance, timely upgrades, and necessary support services as specified within the bid documents.

General Information

Item Category
AMC of Integrated Security and Surveillance System - Remote Video Monitoring; Comprehensive; Hardware, Software; Consumables to be provided by Service Provider (included in the contract cost); Defence Establishments; Control Room; Depending upon the ..
Ministry Name
Organisation Name

Financial Information

Minimum Turnover
₹800.00 Lakh (s)
Bid Offer Validity
180 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
RA Qualification Rule
50% Lowest Priced Technically Qualified Bidders
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

5 Documents
GeM-Bidding-7967505.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements dictate that bidders must be registered entities and demonstrate experience in similar projects. Compliance with legal standards is essential while providing references of past performance. Detailed submission regarding the qualifications and capabilities of the bidding organization is encouraged to support eligibility.

The technical specifications require that the security and surveillance systems provided by the bidders must meet industry standards for performance and durability. It should include quality certifications and adherence to safety guidelines. Bidders must also demonstrate their ability to maintain these specifications throughout the contract period.

The Earnest Money Deposit (EMD) is an amount that bidders must submit with their proposals to ensure commitment towards fulfilling the tender requirements. The specific EMD amount is detailed in the tender documents, and it will be forfeited if the bidder withdraws their bid post-submission or fails to fulfil contract obligations.

Payment terms are usually linked to milestone achievements or regular billing cycles as defined in the contract. It’s essential for bidders to align their financial proposals with these terms which are stipulated in the tender documents to ensure compliance and avoid disputes later.

Yes, the tender includes specific provisions aimed at encouraging participation from Micro, Small, and Medium Enterprises (MSEs) and startups. This includes relaxed eligibility criteria and financial preferences, aimed at fostering innovation and local sourcing, especially in compliance with the ‘Make in India’ initiative.

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