Tender Title: Repair of Rugged Tablet

Reference Number: 9315e16f

The Department of Military Affairs, operating under the Ministry of Defence, is inviting tenders for the repair of rugged tablets. This tender aims to provide essential repair services, ensuring the operational capability of rugged tablets utilized by military personnel. The successful bidder will be instrumental in maintaining the electronics that support critical operations and efficiencies in the field.

Scope of Work and Objectives

The primary objective of this tender is to engage a qualified service provider who can perform comprehensive repair services on rugged tablets. The scope includes:

• Diagnostic services to identify issues.
• Repair of hardware components, including screens, batteries, and circuit boards.
• Replacement of defective parts with OEM or equivalent components.
• Testing and quality assurance to ensure devices meet operational standards post-repair.
• Providing a comprehensive report of work completed for each unit repaired.

Eligibility Criteria

To qualify for this tender, bidders must meet specific eligibility requirements:

• The bidders must be a registered entity with appropriate permissions to operate within repair services.
• Demonstrable experience in electronic repair, specifically of rugged tablets or similar devices.
• Capability to provide a warranty for repairs conducted.

Technical Requirements

Bidders must adhere to the following technical specifications:

• Use of OEM or equivalent parts in all repairs.
• Compliance with the prevailing standards of rugged tablet repairs.
• Ability to ensure quality control through established testing criteria.

Financial Requirements

Bidders should prepare detailed financial submissions that outline:

• All relevant costs associated with repairing rugged tablets, including parts and labor.
• Payment terms detailing any installment payment strategies or upfront costs.
• Transparency in pricing for evaluation purposes.

Document Submission Details

All tender responses must be submitted electronically through the designated portal, formatted as per the guidelines specified in the tender document. The submissions should include:

• A cover letter.
• Detailed bid form.
• Company profile and experience documentation.
• Financial proposal.

Special Provisions

The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. There may be specific benefits included that facilitate entry into this tender for MSEs, promoting local participation and innovation.

Evaluation Process

Proposals will be evaluated based on:

• Technical compliance with outlined specifications.
• Financial bids in terms of cost-effectiveness and transparency.
• Past experience in providing similar repair services.

Delivery Locations

The delivery locations for all repaired rugged tablets will be specified in the tender documentation, aiming for logistical efficiency and minimal downtime for the military units involved.

Contact Information

For any inquiries related to this tender, potential bidders may need to refer to the official tender website or the Department of Military Affairs contact information, as detailed in the tender documentation.

This tender presents an essential opportunity for qualified service providers to engage in a significant role supporting the operational capabilities of military technology. Participants are encouraged to ensure compliance with all requirements and provide comprehensive submissions to maximize their chances of selection.