Behind the Ear BTE Programmable Digital Hearing Aid

BEHIND THE EAR BTE PROGRAMMABLE DIGITAL HEARING AID

Goods
Qty:78
EMD: ₹18,603

Tender Timeline

Tender Issue
June 9, 2025 at 11:18 AM

Tender Title:

Behind the Ear BTE Programmable Digital Hearing Aid

Reference Number:

19abbd522

Issuing Authority/Department:

Department of Military Affairs, Ministry of Defence

The Behind the Ear BTE Programmable Digital Hearing Aid tender seeks competent and reliable suppliers to provide 78 units of advanced hearing aids designed for individuals experiencing hearing impairment. The scope of work includes the design, delivery, and post-installation support for delivering high-quality assistive listening devices that feature programmable functionalities tailored to the needs of the users, all in compliance with the latest technological standards and government regulations.

Scope of Work and Objectives

The primary objective of this tender is to furnish the Department of Military Affairs with hearing aids that enhance auditory clarity and can be adjusted based on individual requirements. Suppliers must ensure that the devices meet or exceed set specifications regarding performance, durability, and user-friendliness. Additionally, the tender anticipates the inclusion of a comprehensive post-sale service plan.

Eligibility Criteria

To qualify for participation, bidders must provide verifiable evidence of their capabilities as registered entities in the field of medical devices or related technologies. The eligibility prerequisites compel all bidders to demonstrate compliance with applicable regulatory standards, share previous experience in supplying medical devices, and provide relevant certifications.

Technical Requirements

All proposed products must conform to industry standards for medical devices. This includes:

  • Compliance with ISO:13485 for Medical Devices Quality Management Systems.
  • FDA approval or equivalent certifications (if applicable).
  • Technical specifications for sound quality, battery life, and adjustability features.

Financial Requirements

Bidders should be prepared to submit a financial proposal that reflects competitive pricing for the tender quantity while adhering to government pricing protocols. Essential financial documentation, including details about previous similar contracts and overall financial health, should accompany the proposal to perform credit worthiness assessments.

Document Submission Details

Submissions must be made in a single packet, comprising all required technical and financial documents. The documents should be organized systematically to facilitate an efficient evaluation process. Late submissions will not be considered, and all submissions must adhere to the formats specified in the tender documents.

Special Provisions

The tender is open to Micro, Small and Medium Enterprises (MSEs) and offers benefits to startups that meet the eligibility criteria. Specific provisions have been established to encourage participation from such entities to enhance competition and inclusivity within the procurement environment.

Evaluation Process

The evaluation of bids will be based on a two-part method that includes the examination of technical capability followed by a financial review. Eligible bids must score above a pre-determined threshold during the technical evaluation to proceed to the financial evaluation. Emphasis will be placed on compliance with regulatory standards and the ability to meet the specifications outlined within this tender.

Delivery Locations

Products are to be delivered as specified in the purchase order to designated locations as required by the Department of Military Affairs. Bidders must account for logistics and/or any special handling considerations within their proposals.

Contact Information

Bidders requiring additional clarification regarding this tender can reach out directly to the contact point identified in the tender documents. Detailed queries should focus on technical specifications, submission formats, and eligibility requirements for the most effective responses.

This comprehensive overview outlines the essential aspects of the Behind the Ear BTE Programmable Digital Hearing Aid tender, ensuring prospective vendors understand the requirements, objectives, and expectations clearly.

General Information

Item Category
BEHIND THE EAR BTE PROGRAMMABLE DIGITAL HEARING AID
Ministry Name
Organisation Name
State

Financial Information

EMD Amount
₹18,603.00
OEM Average Turnover
₹3.00 Lakh (s)
Minimum Turnover
₹3.00 Lakh (s)
Bid Offer Validity
180 (Days)
Past Performance
50 %
Arbitration Clause
Yes (Arbitration clause document) as per DoE OM No.F.1/2/2024-PPD dated 03.06.2024 Arbitration should not be routinely included in contracts
Mediation Clause
Yes (Mediation clause document) as per DoE OM No.F.1/2/2024-PPD dated 03.06.2024 mediation clause should not be routinely included in contracts and pre- litigation mediation can be taken up without any such clause also

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Inspection Required
Yes
Technical Clarifications Time
2 Days

Tender Documents

6 Documents
GeM-Bidding-7896036.pdfMain Document
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Past Performance
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • OEM Annual Turnover
  • Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements for participation include being a registered entity in the medical devices sector, demonstrating compliance with applicable regulatory standards, and providing verifiable past performance metrics in related contracts. Additionally, bidders must submit valid certifications that support their technical capabilities.

The technical specifications required for the hearing aids involve compliance with ISO:13485, ensuring that the products have received FDA approval or equivalent, and that they exhibit optimal sound quality along with user-adjustability features. Testing for these criteria is paramount in the evaluation of submitted bids.

The submission process requires that all documents be organized into a single packet, including both technical and financial proposals. Bidders must ensure that all forms are completed according to the specified formats, and it is crucial to submit the proposals within the designated time frame to avoid disqualification.

Yes, this tender includes special provisions aimed at providing advantages to Micro, Small, and Medium Enterprises (MSEs) and startups, thereby encouraging their participation. Such benefits may include relaxed eligibility criteria and support in the procurement process, aimed at leveling the playing field.

The evaluation process for the tender will follow a structured approach, starting with technical assessments, where compliance with the specifications and regulatory standards is evaluated, followed by a financial review for qualifying bids. This two-step process ensures that all proposals meet the high standards expected by the Department of Military Affairs before financial considerations are made.

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