Tender Title:
Behind the Ear BTE Programmable Digital Hearing Aid
Reference Number:
19abbd522
Issuing Authority/Department:
Department of Military Affairs, Ministry of Defence
The Behind the Ear BTE Programmable Digital Hearing Aid tender seeks competent and reliable suppliers to provide 78 units of advanced hearing aids designed for individuals experiencing hearing impairment. The scope of work includes the design, delivery, and post-installation support for delivering high-quality assistive listening devices that feature programmable functionalities tailored to the needs of the users, all in compliance with the latest technological standards and government regulations.
Scope of Work and Objectives
The primary objective of this tender is to furnish the Department of Military Affairs with hearing aids that enhance auditory clarity and can be adjusted based on individual requirements. Suppliers must ensure that the devices meet or exceed set specifications regarding performance, durability, and user-friendliness. Additionally, the tender anticipates the inclusion of a comprehensive post-sale service plan.
Eligibility Criteria
To qualify for participation, bidders must provide verifiable evidence of their capabilities as registered entities in the field of medical devices or related technologies. The eligibility prerequisites compel all bidders to demonstrate compliance with applicable regulatory standards, share previous experience in supplying medical devices, and provide relevant certifications.
Technical Requirements
All proposed products must conform to industry standards for medical devices. This includes:
- Compliance with ISO:13485 for Medical Devices Quality Management Systems.
- FDA approval or equivalent certifications (if applicable).
- Technical specifications for sound quality, battery life, and adjustability features.
Financial Requirements
Bidders should be prepared to submit a financial proposal that reflects competitive pricing for the tender quantity while adhering to government pricing protocols. Essential financial documentation, including details about previous similar contracts and overall financial health, should accompany the proposal to perform credit worthiness assessments.
Document Submission Details
Submissions must be made in a single packet, comprising all required technical and financial documents. The documents should be organized systematically to facilitate an efficient evaluation process. Late submissions will not be considered, and all submissions must adhere to the formats specified in the tender documents.
Special Provisions
The tender is open to Micro, Small and Medium Enterprises (MSEs) and offers benefits to startups that meet the eligibility criteria. Specific provisions have been established to encourage participation from such entities to enhance competition and inclusivity within the procurement environment.
Evaluation Process
The evaluation of bids will be based on a two-part method that includes the examination of technical capability followed by a financial review. Eligible bids must score above a pre-determined threshold during the technical evaluation to proceed to the financial evaluation. Emphasis will be placed on compliance with regulatory standards and the ability to meet the specifications outlined within this tender.
Delivery Locations
Products are to be delivered as specified in the purchase order to designated locations as required by the Department of Military Affairs. Bidders must account for logistics and/or any special handling considerations within their proposals.
Contact Information
Bidders requiring additional clarification regarding this tender can reach out directly to the contact point identified in the tender documents. Detailed queries should focus on technical specifications, submission formats, and eligibility requirements for the most effective responses.
This comprehensive overview outlines the essential aspects of the Behind the Ear BTE Programmable Digital Hearing Aid tender, ensuring prospective vendors understand the requirements, objectives, and expectations clearly.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for participation include being a registered entity in the medical devices sector, demonstrating compliance with applicable regulatory standards, and providing verifiable past performance metrics in related contracts. Additionally, bidders must submit valid certifications that support their technical capabilities.
The technical specifications required for the hearing aids involve compliance with ISO:13485, ensuring that the products have received FDA approval or equivalent, and that they exhibit optimal sound quality along with user-adjustability features. Testing for these criteria is paramount in the evaluation of submitted bids.
The submission process requires that all documents be organized into a single packet, including both technical and financial proposals. Bidders must ensure that all forms are completed according to the specified formats, and it is crucial to submit the proposals within the designated time frame to avoid disqualification.
Yes, this tender includes special provisions aimed at providing advantages to Micro, Small, and Medium Enterprises (MSEs) and startups, thereby encouraging their participation. Such benefits may include relaxed eligibility criteria and support in the procurement process, aimed at leveling the playing field.
The evaluation process for the tender will follow a structured approach, starting with technical assessments, where compliance with the specifications and regulatory standards is evaluated, followed by a financial review for qualifying bids. This two-step process ensures that all proposals meet the high standards expected by the Department of Military Affairs before financial considerations are made.
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