Tender Title: Repair, Maintenance, and Installation of Plant/Systems/Equipments
Tender Reference Number: GEM/2025/B/6157839
Issuing Authority/Department: Department of Panchayati Raj
This tender addresses the need for comprehensive repair, maintenance, and installation services for various plant systems and equipment under the jurisdiction of the Department of Panchayati Raj. The department aims to ensure that all installations, including but not limited to desktop systems, printers, bookshelves, tables, chairs, and steel almirahs, are functioning optimally to meet operational needs.
Scope of Work and Objectives
The primary objective of this tender is to establish a qualified service provider capable of carrying out regular maintenance, emergency repairs, and installation of the stated functionalities. The selected contractor will be responsible for ensuring that all equipment remains in peak condition, complies with safety standards, and enhances operational efficiency. Moreover, the aim is to foster a reliable partnership for ongoing support.
Eligibility Criteria
To qualify for this tender, applicants must meet specific eligibility requirements, including being a registered entity capable of fulfilling the technical and financial demands laid out. Providers should possess relevant experience in maintaining and installing similar operational systems, ensuring both reliability and excellence in service delivery.
Technical Requirements
Bidders are expected to possess:
- Relevant technical qualifications and certifications
- Prior experience with installation and maintenance of similar equipment
- Capacity to provide fast and reliable service, with a well-defined service level agreement
Financial Requirements
Prospective bidders should demonstrate financial viability through submitted documents showcasing their previous project budgets, pricing models, and proof of financial stability. An Earnest Money Deposit (EMD) will be required with the submission, intended to secure the proposal.
Document Submission Details
All proposals should be submitted electronically, along with the required documentation, which includes:
- Eligibility documentation
- Technical specifications
- Financial statements
Bidders must ensure that all documents comply with the requested formats specified in the tender guidelines.
Special Provisions
This tender includes provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, promoting inclusivity and diversity within the procurement framework.
Evaluation Process
Bids will be reviewed based on technical capabilities and financial offerings. The evaluation will emphasize the quality of prior work, reliability in service provision, and cost-effectiveness. Notification of results will be communicated in a timely manner following the assessment.
Delivery Locations
All services and installations will be executed within the jurisdiction specified by the Department of Panchayati Raj, encompassing all administrative divisions affected by this tender.
Contact Information
For further clarification on the tender requirements, interested parties may need to reach out directly to the issuing authority, ensuring all inquiries are focused and succinct, facilitating a streamlined process.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, showcasing relevant industry experience, and possessing technical certifications. Bidders must demonstrate their capability to maintain and service the equipment as specified while adhering to all applicable regulations.
Bidders need to comply with the defined technical specifications, which mandate that they hold qualifications in line with the repairs and installation of similar equipment. Adherence to relevant quality standards and compliance with safety regulations is a requirement to ensure optimal performance.
As part of the proposal submission, an Earnest Money Deposit (EMD) is expected. This deposit serves as a financial guarantee and is refundable upon the successful completion of the bidding process. Additionally, a performance security, likely a percentage of the contract value, must be presented once awarded, ensuring accountability in service delivery.
Bidders are required to submit their proposals electronically through the designated platform. All documents must meet the specified formats as outlined in the tender requirements. Key timelines include deadlines for submission and notification of evaluation results, which ensure a structured and timely process.
The tender provides special benefits for Micro, Small, and Medium Enterprises (MSEs) aimed at fostering participation in government procurements. Furthermore, adherence to local content procurement rules aligns with ‘Make in India’ policies, promoting the use of locally sourced materials and services in the implementation of this contract.
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