PABX System - EPABX (V2) - Department of Personnel and Training

PABX System - EPABX (V2)

Goods
Qty:1
EMD: ₹1.5 Lakh
EST Bid: ₹50.0 Lakh

Tender Timeline

Tender Issue
June 4, 2025 at 2:39 PM

Tender Description: PABX System - EPABX (V2) – 65a82706

Tender Title: PABX System - EPABX (V2)
Reference Number: 65a82706
Issuing Authority/Department: Department of Personnel and Training, Ministry of Personnel Public Grievances and Pensions

Scope of Work and Objectives

The Department of Personnel and Training is seeking qualified bidders for the procurement and installation of a PABX System - EPABX (V2). The primary goal is to enhance communication infrastructure within the governmental framework by upgrading the existing telephone systems with efficient, scalable, and sophisticated EPABX solutions. The successful bidder will be responsible for the supply, installation, configuration, and maintenance of the PABX system, ensuring it meets all operational demands.

General Information

Financial Information

Estimated Bid Value
₹50,00,000.00
EMD Amount
₹1,50,000.00
OEM Average Turnover
₹200.00 Lakh (s)
Minimum Turnover
₹25.00 Lakh (s)
Bid Offer Validity
180 (Days)
Past Performance
80 %
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Inspection Required
Yes
Technical Clarifications Time
2 Days

Tender Documents

5 Documents
GeM-Bidding-7807210.pdfMain Document
GeM Category SpecificationGEM_CATEGORY_SPECIFICATION
Other DocumentsOTHER
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Past Performance
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • OEM Annual Turnover
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

The eligibility requirements include being a registered entity that has proven experience in providing telecommunication solutions. Bidders must submit relevant documents demonstrating prior successful implementations of similar systems, thereby showcasing both technical proficiency and reliability to undertake the project as outlined.

The technical specifications require the successful bidder to deliver an EPABX system that includes features such as multi-line handling, call management capabilities, and integration with digital services. Furthermore, the system must support various extensions, ensure compatibility with existing infrastructure, and come equipped with comprehensive user manuals for post-installation training.

Bidders must submit an Earnest Money Deposit (EMD) as part of their tender submission, details of which will be outlined in the tender documents. Payment terms will typically relate to the milestones established during the project; clear terms will ensure alignment between progress and payment execution, facilitating smooth financial transactions throughout the contract period.

Submissions must be made electronically via the designated platform, ensuring compliance with the specified formats and guidelines. Bidders are advised to double-check all submissions for completeness and accuracy to avoid disqualification. The submitted documents will undergo a thorough evaluation by the committee appointed for this tender.

Yes, benefits for Micro, Small, and Medium Enterprises (MSEs) include various provisions aimed at supporting their participation in government contracts. This can entail preferences in the evaluation criteria, reduced financial bond requirements, or other criteria that may encourage MSEs to contribute. It is essential that interested parties review the specifics as per the government’s guidelines for MSE engagement.

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