Tender Title: Canteen Service - Best Price on Fixed Menu Rate Model

Tender Reference Number: GEM/2025/B/6070191

The Department of Pharmaceuticals, under the Ministry of Chemicals and Fertilizers, is inviting tenders for the provision of Canteen Services. This tender focuses on offering both vegetarian and non-vegetarian options, covering meals such as breakfast, lunch, snacks, dinner, and beverages, specifically meant for employees and in-house personnel within the building premises.

Scope of Work and Objectives

The primary objective of this tender is to secure a reliable service provider that can efficiently deliver catering services that meet the dietary needs of staff and patients alike. The scope of work includes:

• Analyzing the dietary requirements to provide a well-balanced menu.
• Offering flexible menu options that comply with the fixed menu rate model.
• Ensuring timely preparation and service without compromising on quality.
• Maintaining hygiene and cleanliness in food preparation areas.
• Managing waste disposal in compliance with the regulatory standards.

Eligibility Criteria

To qualify for participation in this tender, bidders must meet the following eligibility requirements:

• Registration as a legal entity, such as a company or partnership.
• Adequate experience in providing catering services, especially in institutional settings.
• Proven track record of managing similar contracts effectively.
• Compliance with health and safety regulations related to food service.

Technical Requirements

Bidders are expected to demonstrate their ability to adhere to certain technical requirements, which include:

• A well-documented menu plan that accommodates both vegetarian and non-vegetarian preferences.
• Certificates demonstrating the adequacy of kitchen facilities and staff qualifications.
• Compliance with quality standards for food preparation and service.

Financial Requirements

The financial aspects of this tender mandate that bidders present a competitive pricing structure without sacrificing quality. Documentation related to performance security and earnest money deposit (EMD) will also be essential for submission.

Document Submission Details

Bidders must ensure that all submission documents are completed accurately and include:

• General information and credentials of the bidding agency.
• Proposed menu and pricing model.
• Certifications and compliance declarations.

Documents must be submitted in accepted formats, as specified in the tender guidelines.

Special Provisions

The tender has special provisions aimed at promoting small and medium enterprises (MSEs). Startups may also benefit from supportive measures to encourage their participation.

Evaluation Process

The evaluation process will involve a comprehensive review of submitted bids, assessed based on:

• Technical qualifications.
• Financial viability.
• Compliance with tender requirements.

A scoring system will be utilized to rank bids, ensuring transparency in selection.

Delivery Locations

Service delivery will take place within the building premises, tailored to support employees, patients, and other personnel.

Contact Information

For further inquiries regarding this tender, interested bidders may reach out to the designated authority within the Department of Pharmaceuticals, ensuring adherence to formal communication protocols.