Department of Revenue Tender by Central Board Of Direct Taxes (cbdt) (GEM/2025/B/6112845)
Custom Bid for Services - 2

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Tender Title: Custom Bid for Services - 2
Reference Number: GEM/2025/B/6112845
Issuing Authority/Department: Department of Revenue, Ministry of Finance
The Department of Revenue under the Ministry of Finance is inviting bids for a Custom Bid for Services - 2. This tender aims to procure specialized services tailored to meet the operational needs of the government. The selected bidder will be responsible for delivering high-quality services that align with the department’s objectives.
Scope of Work and Objectives
The primary objective of this tender is to identify a competent service provider that can effectively respond to the unique requirements outlined by the Department of Revenue. The scope of work encompasses the delivery of services which may include, but are not limited to, administrative support, consultancy, and operational services that enhance the efficiencies of governmental operations.
Eligibility Criteria
To be eligible, bidders must:
- Be a legally registered entity.
- Demonstrate relevant experience in delivering similar services.
- Provide financial statements for the last two financial years.
Technical Requirements
Bidders must showcase their capability through submission of:
- Detailed technical proposals that illustrate methodologies to be employed.
- Evidence of compliance with necessary regulations and standards.
- References from previous contracts demonstrating experience in similar services.
Financial Requirements
Bidders are required to submit their pricing structure clearly showing:
- Detailed cost analysis of services offered.
- Payment terms and conditions.
- Earnest Money Deposit (EMD) details as specified in the proposal documentation.
Document Submission Details
All required documents must be submitted electronically through the designated portal by the deadline established in the tender document. Bidders are encouraged to ensure documentation is in accepted formats to prevent disqualification.
Special Provisions
The tender provides special benefits for Micro, Small, and Medium Enterprises (MSEs) and encourages participation from startups. These provisions are aimed at fostering inclusive growth and enhancing competition.
Evaluation Process
The evaluation of bids will be carried out based on technical and financial assessments. The criteria will include:
- Adherence to eligibility requirements.
- Compliance with technical specifications.
- Cost effectiveness and price evaluation considerations.
Delivery Locations
Services are expected to be delivered at the locations specified by the Department of Revenue, which will be communicated after the completion of the bidding process.
Contact Information
For any inquiries, bidders are encouraged to consult the official contact channels specified in the tender documentation.
Additional Information
Bidders are reminded to comply with all relevant regulations and standards outlined by the Ministry of Finance, ensuring that all submissions reflect the highest level of compliance and quality. Ensuring that services provided align with local procurement rules and support the Make in India initiative will also be a plus during the submission evaluation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
16 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, which demonstrates your legal capacity to enter agreements. Bidders must also showcase relevant experience in providing similar services, along with submitting financial statements for the last two financial years to affirm financial stability and capability.
Bidders must provide valid certificates proving their registration as a legal entity. Additionally, any certifications related to compliance with industry standards or specific qualifications relevant to the offered services should accompany the bid submission. This includes quality assurance certificates that demonstrate adherence to recognized industry benchmarks.
Payment terms are a significant aspect of the tender proposal. Typically, the payment structure will involve milestone-based payments, contingent upon the successful completion of agreed-upon services. It’s essential for bidders to clearly outline their payment terms in the proposal to ensure alignment with the Department of Revenue’s expectations.
Bidders are required to submit all tender documentation electronically via the designated submission portal. It’s crucial to ensure that files are in accepted formats—such as PDF or Word documents—to facilitate a smooth evaluation of proposals and avoid potential disqualification.
Yes, the tender includes special provisions to encourage participation from Micro, Small, and Medium Enterprises (MSEs). This initiative aims to promote inclusive growth, allowing smaller entities to compete effectively in the tendering process. MSEs may also enjoy reduced bid fees and simplified compliance requirements, enhancing their chances of success.
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