Department of School Education and Literacy Tender by Navodaya Vidyalaya Samiti (GEM/2025/B/6124635)
Laundry Service - Commercial/Residential/Transport/Industrial Purpose

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Tender Title: Commercial/Residential/Transport/Industrial Laundry Services
Reference Number: GEM/2025/B/6124635
Issuing Authority/Department: Department of School Education and Literacy, Ministry of Education
Scope of Work and Objectives
The tender aims to procure comprehensive laundry services for various sectors, including commercial, residential, transport, and industrial purposes. The primary objective is to ensure quality laundering practices that are cost-effective and align with the specific needs of different customers. The selected provider will be expected to handle a total quantity of 1000 items per bid cycle, ensuring all items are cleaned to the highest standards, adhering to industry best practices.
Eligibility Criteria
To participate in this tender, bidders must meet the eligibility requirements which include being a registered entity compliant with local laws and regulations, possessing relevant experience in laundry services, and providing documented evidence of capability to manage the volume and type of work required.
Technical Requirements
Bidders must demonstrate compliance with the following technical requirements:
- Proven capability in performing laundry services for various sectors.
- Adherence to quality control standards as outlined by relevant industry norms.
- Provisioning for specialized cleaning techniques and equipment suited for different fabric types.
Financial Requirements
Bidders should provide financial documentation indicating stability, including but not limited to:
- Recent financial statements.
- Proof of previous contracts executed in a similar capacity, highlighting successful delivery and adherence to budget.
Document Submission Details
All bids must be submitted electronically through the designated platform. Bidders should ensure that their documents are securely formatted and fully comply with the submission guidelines, including specific file formats and limitations on document sizes.
Special Provisions
The tender specifically encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups by providing support mechanisms that promote equal opportunities within the bidding process. This initiative aligns with the government’s objective to boost local entrepreneurship.
Evaluation Process
The evaluation of bids will follow a structured process involving multiple stages, including:
- Preliminary assessment of documentation.
- Technical evaluation based on compliance with specified criteria.
- Financial evaluation considering pricing structures and value propositions.
The final decision will be influenced heavily by the bidder’s experience and their proposed action plan to fulfill the tender's requirements.
Delivery Locations
The delivery of services will be required to occur at designated locations as specified by the Department of School Education and Literacy within the jurisdiction of the tender. Bidder proposals should clearly outline how they plan to manage logistics to various locations efficiently.
Contact Information
For inquiries related to the tender, participants are encouraged to reach out through the official communication channels indicated in tender documentation. It is important that all communication is logged and conducted via approved platforms to maintain transparency.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
2 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity that complies with local regulations, having relevant experience in laundry services, and providing evidence of capability to manage the required volume of work. Additionally, bidders should adhere to financial stability guidelines as specified in the tender documentation.
Bidders must demonstrate adherence to specified technical specifications that include advanced cleaning techniques, use of suitable machinery, and compliance with quality standards set forth by industry regulations. Past experience delivering similar services will significantly influence eligibility.
Interested bidders must submit an Earnest Money Deposit (EMD) along with their bids, the specifics of which can be found in the tender document. This deposit will be forfeited if the bidder withdraws their offer post-submission. Additionally, performance security details will be required upon contract award to ensure fulfillment of obligations.
Bidders must submit all required documents electronically through the specified online platform designated for this tender. It’s essential to ensure that submissions are completed before the deadline and in the prescribed file formats to avoid disqualification.
The tender process includes specific provisions that provide advantages for MSEs, including easier qualification criteria, the possibility of receiving financial assistance during the bidding process, and potential support in terms of procurement policies tailored to promote local businesses and startups.
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