Annual Maintenance Service - Desktops, Laptops and Peripherals

Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC, All in One PC, Networ

Service
Qty:NaN
EST Bid: ₹5.0 Lakh

Tender Timeline

Tender Issue
June 7, 2025 at 11:28 AM

Tender Description

Tender Title: Annual Maintenance Service - Desktops, Laptops and Peripherals

Reference Number: 1e51bfbf6

Issuing Authority

Department of Statistics and Programme Implementation
Ministry of Statistics and Programme Implementation

Scope of Work and Objectives

The purpose of this tender is to solicit eligible bidders for the provision of Annual Maintenance Services for a wide range of devices including Desktop PCs, All-in-One PCs, Laptops, and various peripherals such as printers, projectors, and network devices. The primary objective is to ensure all equipment remains fully operational and efficient, minimizing downtime and maintaining productivity within the department.

General Information

Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC, All in One PC, Network Devices, Projectors, Printers, Servers, Asset Management Software, Large Format Displays etc; HP, Dell, Lenovo, LG, Cisco, Panasonic, Canon, Samsung ..
State

Financial Information

Estimated Bid Value
₹5,00,000.00
Bid Offer Validity
90 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

6 Documents
GeM-Bidding-7938968.pdfMain Document
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements involve being a legally registered entity, showcasing prior experience in maintenance services, and possessing technical capabilities to service the listed brands. Bidders must submit relevant documents proving their compliance with these requirements.

Bidders must provide a valid company registration certificate, licenses to operate within the specified domain, and any other relevant quality certifications that validate their competence in delivering IT maintenance services.

The registration process requires bidders to sign up on the government e-marketplace platform. After registration, they must follow submission guidelines, which include uploading necessary documents and financial proposals to participate in the tender.

Documents must be submitted in electronic formats as stipulated by the government e-marketplace platform. Typically, PDF and Word formats are accepted for documentation, while required forms must comply with the requested templates provided in the tender notice.

Payment terms will be defined based on the successful bidder’s agreement with the Department of Statistics and Programme Implementation post-evaluation. Typically, payments may involve signing a contract which details periodic payments contingent on completed services and agreed milestones.

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