Annual Maintenance Service for Data Center Assets

ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Storage & Backup Devices; Storage-System; OEM Auth

Service
Qty:NaN
EMD: ₹46,000

Tender Timeline

Tender Issue
June 17, 2025 at 2:10 PM

Tender Description

Tender Title: Annual Maintenance Service for Data Center Assets

Tender Reference Number: 11e1ed07f

Issuing Authority/Department: Department of Telecommunications (Ministry of Communications)

The Department of Telecommunications invites tenders for the Annual Maintenance Service for Data Center Assets, including Storage & Backup Devices and Storage Systems. This tender aims to ensure ongoing support and maintenance of critical infrastructure, thereby reducing downtime and enhancing operational efficiency in data management.

Scope of Work and Objectives

The scope of work encompasses complete maintenance services, providing technical support for all associated equipment designated under this tender. The main objectives are to:

  • Ensure the reliability and availability of data center operations.
  • Enhance the performance of storage and backup devices.
  • Minimize the risk of data loss and operational disruptions through effective maintenance protocols.

General Information

Item Category
ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Storage & Backup Devices; Storage-System; OEM Authorised Service Provider

Financial Information

EMD Amount
₹46,000.00
Minimum Turnover
₹11.00 Lakh (s)
Bid Offer Validity
180 (Days)

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

3 Documents
GeM-Bidding-7974979.pdfMain Document
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • OEM Authorization Certificate
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

The eligibility requirements include being a registered entity with a valid OEM Authorization for servicing the specified storage systems. Bidders must demonstrate their expertise and past experience in handling Annual Maintenance Services for data center assets.

Bidders must provide relevant certification showcasing compliance with industry standards for maintenance services. It is essential to include documentation that reflects experience in managing data center operations effectively.

To participate, bidders must register on the designated online procurement platform. This involves creating an account, providing necessary business details, and submitting any required documents as per the submission guidelines outlined in the tender.

All documents must be submitted in the specified electronic formats as mentioned in the tender instructions. It is recommended to verify the acceptable formats to ensure compliance and avoid disqualification.

The payment terms include a detailed breakdown of costs associated with the Annual Maintenance Services. Bidders are required to submit clear payment schedules along with their proposals, specifying any conditions and timelines related to the payments.

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