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Department of Telecommunications (DOT) Tender by Bharat Sanchar Nigam Limited Portal(bsnl) (GEM/2025/B/6160342)

Operation And Maintenance Of Lifts (Elevators) - Annual Maintenance Contract for 4 Nos 15 Passenger

Service
Qty:NaN
EMD: ₹30,997
EST Bid: ₹15.5 Lakh
Department of Telecommunications (DOT) Tender by Bharat Sanchar Nigam Limited Portal(bsnl) (GEM/2025/B/6160342)

Tender Timeline

Tender Issue
April 22, 2025 at 5:40 PM

Tender Title: Annual Maintenance Contract for Elevators

Tender Reference Number: GEM/2025/B/6160342

Issuing Authority: Department of Telecommunications (DOT), Ministry of Communications

The Annual Maintenance Contract for 4 Nos 15 Passenger Lifts at Door Sanchar Bhavan, Abids, Hyderabad, is a tender issued by the Department of Telecommunications under the Ministry of Communications. This document serves as a comprehensive guide to the scope of work, eligibility criteria, technical and financial requirements, document submission details, and evaluation process.

Scope of Work

The primary objective of this contract is to ensure the operational readiness and upkeep of four (4) 15-passenger elevators installed at Door Sanchar Bhavan. The successful contractor will be responsible for all aspects of maintenance, including but not limited to routine service, emergency repairs, and system upgrades without the operation of the lifts. The contract is drafted to last for the years 2025-26 and 2026-27, providing full lifecycle maintenance.

Eligibility Criteria

Interested bidders must meet specific eligibility criteria, which typically include being a registered entity in the domain of lift maintenance and possessing relevant operational capabilities. Companies must have an established service history and demonstrate technical proficiency in elevator maintenance to qualify for participation.

Technical Requirements

Technical requirements include:

  • Qualified personnel with certifications in elevator maintenance.
  • Equipment and spare parts availability for immediate service.
  • Compliance with all safety regulations.
  • Adherence to manufacturer guidelines for maintenance tasks.
  • Regular reporting on maintenance activities and issues detected.

Financial Requirements

Bidders are required to demonstrate solid financial standing, with relevant financial statements that confirm the ability to fulfill the contract obligations. Financial proposals should be competitive and align with the objective of providing reliable service.

Document Submission Details

Documents must be submitted in a specified format, which includes:

  • Valid business registration on government platforms.
  • Technical and financial proposals.
  • Certification of previous relevant experience.
  • Signed compliance statements.

Submission methods may vary and include online platforms or physical delivery as specified in the detailed tender document.

Special Provisions

This tender may offer benefits for Micro, Small, and Medium Enterprises (MSEs) and startups. Such provisions encourage participation by smaller entities, allowing them to meet certain eligibility standards that align with government initiatives promoting local businesses.

Evaluation Process

The evaluation process will be conducted based on predefined criteria. Bids will be assessed for both technical and financial proposals, with emphasis on the bidder's ability to meet technical specifications, quality standards, and compliance requirements. Detailed scoring mechanisms will be in place to ensure fair evaluation.

Delivery Locations

The service will be specifically delivered at Door Sanchar Bhavan, located at Abids, Hyderabad. All maintenance work must facilitate minimal disruption to building operations.

Contact Information

For further inquiries, bidders are encouraged to refer to the official contact information provided in the tender documentation.

This tender represents a unique service opportunity essential for maintaining the functionality and safety of lifting equipment within a government facility, and participation in this tender is encouraged among appropriately qualified entities.


General Information

Item Category
Operation And Maintenance Of Lifts (Elevators) - Annual Maintenance Contract for 4 Nos 15 Passengers lifts at Door Sanchar Bhavan Abids Hyderabad for the year 2025 26 and 2026 27 without operation

Financial Information

Estimated Bid Value
₹15,49,840.00
EMD Amount
₹30,997.00
Minimum Turnover
₹3.00 Lakh (s)
Bid Offer Validity
90 (Days)
Arbitration Clause
Yes (Arbitration clause document) as per DoE OM No.F.1/2/2024-PPD dated 03.06.2024 Arbitration should not be routinely included in contracts
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

8 Documents
GeM-Bidding-7762151.pdfMain Document
Other DocumentsOTHER
BOQ DocumentBOQ
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Other DocumentsOTHER
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

The eligibility requirements for this tender include having valid business registration, necessary certifications in elevator maintenance, and proven experience in similar projects. Bidders must also demonstrate financial stability and the capacity to provide services throughout the designated contract period.

To submit a bid, companies are typically required to provide certificates, including but not limited to valid business registration, safety compliance certifications, and any relevant experience certificates that corroborate the company’s specialization in lift maintenance services.

The registration process involves submitting your business information and necessary certificates on the relevant government procurement platform. Bidders should ensure that all documentation reflects compliance with technical specifications and eligibility criteria prior to registration.

All documents must be submitted in specified formats which usually include PDF or DOC files. It is crucial for bidders to comply with submission guidelines outlined in the tender documentation to ensure proper evaluation.

Payment terms typically involve a milestone-based approach where payments are released upon satisfactory completion of maintenance services. Detailed terms including performance security requirements and penalties for non-compliance are also outlined in the tender documentation.

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