Department of Atomic Energy Tender by Institute For Plasma Research (GEM/2025/B/6163842)
Operation And Maintenance Of Lifts (Elevators) - Complete System

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Tender Title: Operation and Maintenance of Lifts (Elevators) - Complete System
Reference Number: GEM/2025/B/6163842
Issuing Authority: Department of Atomic Energy
The Department of Atomic Energy invites tenders for the Operation and Maintenance of Lifts (Elevators) - Complete System. This project aims to ensure the safe and efficient operation of elevators within specified governmental facilities. The selected contractor will be responsible for the full spectrum of maintenance services, ensuring operational reliability, safety compliance, and high-quality service.
Scope of Work and Objectives
The scope of work includes routine inspection, preventive maintenance, urgent repairs, and any additional services necessary to sustain the operational efficiency and safety standards for the lifts. The objectives are to minimize downtime, ensure compliance with regulatory standards, and enhance the overall user experience through timely and effective maintenance and operational services.
Eligibility Criteria
Prospective bidders must fulfill the following eligibility criteria:
- Must be a registered entity with relevant industry certifications.
- Proven experience in lift maintenance and operations, specifically in large-scale projects.
- Financial stability and capability to perform the services outlined in this tender.
Technical Requirements
Technical requirements stipulate the following:
- Availability of qualified technicians licensed to operate and maintain elevator systems.
- Adherence to safety standards and quality benchmarks as per the latest industry practices.
- Capability to provide necessary tools and technology for effective service delivery.
Financial Requirements
Bidders must demonstrate:
- A comprehensive financial statement showcasing sufficient working capital for the execution of the contract.
- The ability to secure an Earnest Money Deposit (EMD) as specified in the tender documents.
Document Submission Details
All interested parties must submit their proposals in clearly marked envelopes, including:
- Technical and financial bids, as per provided formats.
- Relevant certificates and documents demonstrating eligibility. Proposals must be submitted before the deadline as specified upon contract release.
Special Provisions
This tender incorporates special provisions geared towards enhancing participation from Micro, Small, and Medium Enterprises (MSEs) and startups. MSEs are encouraged to present their bids and will be provided with support in the form of simplified eligibility criteria.
Evaluation Process
The evaluation of bids will undertake a two-step assessment:
- Technical Evaluation: Assessing compliance with the tender's technical specifications and requirements.
- Financial Evaluation: Comparison of cost proposals from qualifying technical bidders.
Delivery Locations
Services will be required at multiple locations under the jurisdiction of the Department of Atomic Energy.
Contact Information
For additional information, interested bidders are advised to contact the Department of Atomic Energy. However, please ensure no misleading details are included as contact specifics were not provided in the documentation.
In summary, this tender represents a critical opportunity for qualified entities to engage in responsive operation and maintenance activities for elevator systems, contributing significantly to enhancing the environment within governmental facilities.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with the necessary industry certifications, having proven experience related to the operation and maintenance of lift systems, and possessing the financial capability to support the services outlined in the tender.
Bidders must provide relevant certificates that validate their experience in lift maintenance. These may include compliance with safety regulations and any other industry-specific certifications that demonstrate capability and reliability in executing the requisite services.
To participate in this tender, interested bidders must follow the registration process outlined in the tender documentation. This includes submitting the necessary paperwork, ensuring compliance with technical specifications, and demonstration of financial soundness.
Payment terms will be clearly specified upon the awarding of the contract. Typically, it involves performance milestones and the submission of invoicing against achieved deliverables, adhering to the standard performance security requirements and expected quality standards.
Yes, special provisions are included for Micro, Small, and Medium Enterprises (MSEs) and startups to facilitate their participation in this tender process. This includes potentially simplifying compliance requirements and enabling a supportive environment compliant with local procurement rules.
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