Department of Telecommunications (DOT) Tender by Bharat Sanchar Nigam Limited Portal(bsnl) (GEM/2025/B/6128412)
Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Office Space; Tran

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Tender Title: Repair, Maintenance, and Installation - GEM/2025/B/6128412
The Department of Telecommunications (DOT) is seeking proposals for the repair, maintenance, and installation of plant/systems/equipment as part of its continuing efforts to ensure effective communication services across various telecommunication facilities. The aim is to guarantee that all operational aspects remain functional and efficient in providing service.
Scope of Work and Objectives
The scope of the project includes comprehensive repair, maintenance, and installation services specifically targeting battery sets and power plants of different capacities and ratings. This entails transportation, installation, and commissioning with assistance in the acceptance testing (A/T) of the equipment at various locations as determined by the department. The successful bidder will be required to establish a systematic approach to perform the specified services in alignment with government standards and operational needs.
Eligibility Criteria
To participate in the tender, bidders must meet the following eligibility requirements:
- Must be a registered entity.
- Demonstrable expertise in the repair, maintenance, and installation of telecommunication plant systems.
- Compliance with previous government contract requirements may be reviewed.
- Capability to deliver services across different capacities and locations as stated in the tender.
Technical Requirements
Bidders must provide comprehensive documentation that showcases their ability to meet the technical specifications outlined in the tender. This includes:
- A detailed plan for the repair and maintenance procedures.
- Proof of previous installations and maintenance projects of similar nature.
- Evidence of certified personnel proficient in installations and critical maintenance.
Financial Requirements
All submissions must comply with the financial requirements set for this tender, which include:
- An appropriate bid value that reflects the comprehensive nature of the work.
- Submission of financial statements that ascertain the bidder’s fiscal capacity to undertake the project.
Document Submission Details
Interested bidders must submit the required documentation according to the specified guidelines. Proposals should be consolidated into specified formats, ensuring clarity and adherence to the required structure. Proper segmentation of technical and financial bids must be followed.
Special Provisions
Recognition is given to Micro, Small, and Medium Enterprises (MSEs) and startups under this tender. The Department of Telecommunications promotes participation from these sectors to encourage inclusion within government contracting processes.
Evaluation Process
- All bids will undergo a structured evaluation process upon submission.
- Evaluation criteria will be based on compliance to technical specifications, financial viability, and past performance in similar projects.
- Bidder scores will be assigned based on their submitted documents, with points allocated for experience and compliance with the eligibility criteria.
Delivery Locations
The successful bidder will be responsible for delivering services across various telecommunication sites as identified by the Department of Telecommunications. These locations may vary based on operational requirements and the logistics involved.
Contact Information
For further engagement and inquiries, bidders are encouraged to refer to the appropriate departmental contacts listed in the official tender document, ensuring that queries are directed to the correct personnel within the Ministry of Communications.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, demonstrating expertise in the repair and maintenance of telecommunication systems, and having prior experience with government contracts. Compliance with inter-governmental regulations for vendors is also mandatory.
Bidders are required to comply with technical specifications related to the installation, maintenance, and quality standards of battery sets and power plants. This includes providing evidence of past successful projects and certifications for installation and repair capabilities.
The Earnest Money Deposit (EMD) acts as a security measure ensuring committed participation from bidders. Details regarding the specific amount and acceptable forms of the EMD will be available in the tender documentation, ensuring clarity in compliance.
Bidders must submit their proposals electronically through the designated portal in the stated formats. Compliance with key timelines and deadlines outlined in the tender document is essential for successful participation.
The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups with specific provisions aimed at aiding their inclusion in government contracts. This benefits them through differentiated evaluation criteria and potential assistance in navigating the bidding process.
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