Annual Maintenance Service for Desktops, Laptops, and Peripherals - Multifunction Printer (Monochrome)

The eligibility requirements include being a registered entity, maintaining valid industry certifications, and having prior experience in providing annual maintenance service for computing devices. Bidders must comply with local regulations and show capability in servicing major brands like HP, Canon, Samsung, and Kyocera.

The technical specifications include the ability to perform maintenance on desktops, laptops, and multifunction printers from various manufacturers. Bidders must provide details about their qualified technicians, maintenance tools, and technology adherence to industry standards. The service response time must also be stipulated to minimize operational disruptions.

Bidders need to submit an Earnest Money Deposit (EMD) as a sign of good faith along with their proposal. The specific amount and acceptable forms of deposit will be specified in the tender documentation. This deposit assures the authority of bidders’ commitment, which will be refunded after the tender process completion.

The payment terms usually specify a structured release based on service milestones achieved, including initial deposits, periodic payments upon completion of service tasks, and final payments upon satisfactory completion of all stipulated work. Bidders should carefully review these terms in the tender documents.

Yes, there are specific benefits for MSEs and startups, including relaxed eligibility criteria, special pricing considerations, and evaluation preferences. These benefits aim to stimulate local business participation, encouraging a diverse range of suppliers to engage with the Education Department Gujarat. These provisions align with the government’s objectives of promoting local enterprise growth.